KXAN Reviews

I used to love KXAN but it is no longer usable for me. Each time I click on a story I get a blank screen, or takes a long time to load the story and then has an ad first but no ability to exit out of the story ulease I exit KXAN and restart. Waiting 30-45 seconds per story is not acceptable. Very disappointed and it’s a disservice to the professional news team.

I hate to be another reviewer commenting on bias of this app, but it has made it increasingly more annoying. this app has always been my go to for local news, as a life-long austinite. For mobile, I mostly just used it for the push notifications of local news, to stay on top of things when they happen.

Ever since trumps election, their push notifications have shifted (and yes, this is after I tuned my notification settings). They now promote democratic events on a national level.

this app, I downloaded you for LOCAL news, not national democratic debate notifications. I know you cater to a very liberal city, and that makes most of it excusable. But for national events and news, can you please leave it for people who have the cnn app, or the Fox News app, or NPR, etc. you are AUSTIN news, not Austin & DNC news....

So far the 3rd party this app uses for their app rarely updates it. A lot of times KXAN crashes. Well, it will crash or not respond after they show the same advertisement they have been showing for the last 6 months. I guess they haven't gotten the news that apps are where things are going. My wife lambasts this app due to all their typos in the stories.

April 2017. KXAN continues to prove the developers are clueless. More interested in displaying ads than displaying content. Just for grins attempted to play the weather forecast and displayed same ad thee times without showing the forecast. Thankfully there are other alternatives to a poorly written unsupported app.

September 2017. Deleted this garbage app. The new redesign keeps crashing, no surprise given the past app experience. The app dev continues to not provide stability or seemingly care about anything. Wonder if the source is written on 2-ply perforated paper that comes on a roll, cause that's about all it's good for.

I’ve been using KXAN for a number of years now, and yet the developers don’t ever seem to get KXAN to be stable. I always keep my iPhone and apps up to date, and even with the (practically) weekly updates to KXAN, it freezes up several times while trying to scroll and read articles. I’m blaming it on all the ads inserted into the articles. Doesn’t matter that I upgrade to a new phone every year either. I’m always using the latest of both hardware and software, and yet this one particular app (this app) freezes up constantly. Poor development if you ask me.

Let’s call the newest update what it is….a spam advertisement delivery app. You can’t read one article without having to scroll through 20 ads, all while more ads are trying to load, causing the screen to jump to another ad. Try to read a list of football scores? How about you get four scores, an ad, and then another 4 games and any ad. Repeat the process for all the high school games in Texas, and you get about 50 ads in one article. I realize you have to monetize to keep it free, but there is a balance that you have failed to meet on this one.

I got KXAN strictly because the online website stopped pulling up the traffic map for me every morning on my phone. So, I thought to myself ok they want people to get KXAN , so I did. A week later guess what isn’t pulling up on KXAN now??? You guessed it. The traffic map. I just want to look at the traffic map to see how I need to come into to work every morning I don’t want to read where the trouble spots are, which is what I have to do now. The only thing I do like about KXAN are the notifications as to what’s going on. This is my first news app and will probably be my last. Good job with that guys. Now fix the traffic map!!!

I get notifications on my phone but when I click on them, KXAN opens but says “article cannot be found”. Sometimes it works but sometimes there can be about 15 notifications from within 3 days, and not a single one can be found. Doesn’t matter how old the article was.

Still use KXAN because I like knowing what’s going but I don’t like watching the news on tv.
No other issues with KXAN so I’m still content.

I really love how this news company investigates and finds tons of dirt that really needs to be uncovered in this town—!! It’s really cool and great old-school journalism (like it was before all the corporate crap got in the way like with the big news media outlets...)
Yet sometimes I do wish I could comment on the story, and/or see how many other people are aware of the story (just a simple count of who clicked on it) and also find a way to follow-up on the story a little easier as we are often left hanging and have to investigate ourselves through KXAN to find the updates—-when news seems insignificant to some—-but overall, this is a great source of news..! I do seem to see tons of typos as well that are just kinda baffling in today’s auto-correct world, but ya know—not a big deal. Just a little weird:)

Good stories. Good weather but it’s obvious that no one is proofreading for sentence agreement, flow and grammar.

It seems as if the only check being done is with an old fashioned spell check software and no one is really taking the time to read the article for basic grammatical accuracy and proper sequence of events and timelines. Spellcheck can’t fix that.

I use KXAN along with the Statesman MyAAS app for recent local news updates. KXAN provides good coverage, plus live news feeds if you want them. Seems to have improved a lot via updates recently. Ads are sometimes irritating, of course, but selling ads is the real purpose of KXAN , so those are unavoidable.

this app seems to try to report the news and not editorialize it as much as other news outlets.
But, it’s hard to trust any news outlet completely.
The weather team is the most reliable.

I count on this app to keep me up to date on everything, from breaking news to weather to traffic to local news and everything in between.

Our preference is now and always this app. The weather, news, investigation and everything I find most informative. The weather is the most up to date. I have loaded all news and weather alerts for o be more up to date though we live in Fayette County.

We have spent our 5:00 time with all the crew of this app since 1990. Robert Hadlock is practically a member of the family. Jim Spencer was obviously influenced during our many years in Oklahoma by our then favorite, Gary England. We have learned to trust Jim Spencer in the same way during weather emergencies. He is a trusted professional!

Hi there.
I’m not at home right now so I’m trying to watch the news “Live” on this app. I was able to watch most of David Yoeman’s all important weather update for the next few days. Then I could only view one ad after another, repeating until the closing of the news. What??
This is unacceptable that I have to watch that many ads & zero news or sports!
I feel like your technical team should take a good look at your LIVE settings as there is a problem with your app.

Your loyal viewer,
Cynthia D.

this app provides relevant local, state and national news on a consistent basis. I can always depend on the Weather Team to also receive as accurate a forecast as possible! Even further, the Investigative Team also provides a great service to the community and achieves results! Great station!!!

KXAN crams many news videos with obnoxious 15 second lead-in ads you can’t turn off, for products and services you don’t want and don’t need. So in retaliation, i never watch their news videos. We are not a captive audience. Too bad your advertisers don’t realize that! Their ad video leaders only annoy and repel their imaginary potential customers.

Not sure if there’s a way to only get some, but I couldn’t find it so I had to turn the notifications off. It seemed like it was constant notifications. So now I just click on it when I want to see what’s going on. If it wasn’t for the constant notifications I would give it a five star.

Why do you never have the town of WIMBERLEY included on you maps? You have smaller places shown on your map?! And WIMBERLEY has grown considerably, and also has a growing volume of week-end and holiday visitors!
It is a kind of a slap in our face that WIMBERLEY never appears on any this app maps, etc.
Would be nice if you could change that, and allow folks to understand where WIMBERLEY is in relation to the surrounding communities.
Hope you will make this addition!

I like the anchors ,The in-depth studies and investigators, the weather reporters are great and I can always depend on them to stay with me in times of turbulent weather , I like the instant updates I get of things going on in Austin & area ... the only local channel I watch for the news. I must thank all the people behind the scenes that I can’t see that must be keeping everything also running smoothly. Keep up the good work & thank y’all ! ❤️🇺🇸
Betty Cutshall
Lakeway

KXAN itself is good, it’s the constant useless notifications that you get. There is no way to set them to breaking news, the only other option are the top story notifications, which will bombard you with worthless information you don’t really want.

this app has the best news in the state. Could possibly be the best in the Southwest. A huge part of that is the weather team lead by Jim Spencer. He is from Oklahoma and understands how important a good predictor is in the South because of it’s unstable weather. I started in the Texas Panhandle and a weak weather man does no one any good. People that don’t know the weather can get folks killed. I am pointing to the difference between the Austin area and the Hill Country. The other stations do not give good weather for the Hill Country or even include it in there predictions, but this app does. Up to the minute straight reporting of the news with good intelligent reporters.
Thanks this app.
Nancy Chism

Enjoy reading news from your area. You even include current news from Louisiana and other areas. Very interesting and pertinent news. Even though we’re from Louisiana, we have lots of family in In Texas. You guys do a great job! Thank you for the great work!❤️

I use KXAN all they time. I watch the live morning feed. I also get the notifications so if there is an important news story I know right away. I also check the radar in KXAN. Thank you!