Contact WIVB News 4 Support

While I don’t have a problem with the actual television station I am quite unimpressed with this app. When I receive a notification for a story the reason I usually want to read the story is because I am unable to watch the news at whenever time so when I click on a notification that takes me to the headline with a single sentence covering it telling me to watch the news at “fill in the blank” it’s completely erroneous. I understand in some cases perhaps the story is being updated but this occurs even if I click the notification hours, or the next day. It will tell me at 0800 to watch the news for the full story the previous day at 1700, with no other update to the story. On one occasion I’ve actually emailed the station for information on a story and they no longer had information. It’s like clickbait without even that minuscule payout. It comes off as a lame ploy to just get more viewers as opposed to being an alternative news source for their station.

Channel 4 and Verizon have the same union therefore Verizon (fios) never gets any bad press from chan 4. Never. Makes perfect sense, because why would they have bias stories about Spectrum. Every time there is a change or a rate change Channel 4 is all over it. Hello, fios customers get rate hikes all the time and pay some of the most outrageous monthly rates I have ever seen. Also, Fios has not expanded into Buffalo, Niagara county or anywhere south of Hamburg. But they love to run news about how “behind” we our on our line extensions. I think people are starting to catch on to the links between your unions and the news that never gets reported.

New September 2017 update to your WIVB News4 app is horrible. The live stream of news is constantly interrupted by ads. For every 30 seconds of news I'm getting another ad so I never here the full news story, rendering the app useless. Ads are OK in the commercial breaks and only for the duration of the commercial breaks. This needs to be fixed yesterday! Oct2020 update. Another stellar effort by the app developer. I can see the news but cannot hear it. It continually auto-mutes. The commercial inserts however come through loud and clear.