Market 32 and Price Chopper Reviews

I recently decided to by 2 half moon cookies & they were no bigger than the size of the round part on a soda can. Price $5?? This is ridiculous!!! the donuts are three times size and it only cost $1.19 each. Also, they had nowhere anywhere near the half Moon cookies how much they were. Do yourself a favor and never buy those they were dry & tasted horrible!! $10 for a small container of soup…ripoffff! They just lost a customer. The only good experience my trip was the lady who helped me out with the self check out. She was very helpful and she’s the one that told me they were 2. 49 apiece after I already put them in a bag. She also said she agrees they’re not worth the price.

There are issues with this updated PC/Market 32 app. Even though it installs as an update to the last version it didn’t pull in any of my info. I had to actually sign back up for a PC account, then enter my membership card manually. Market32andPriceChopper seems cumbersome and not intuitive. I click a menu option to display my advantage card but it doesn’t display. Initially I thought there was something wrong, before I realized I had to click another option. That screen is cluttered and it’s partly why it’s not immediately obvious I had to click another button. Then, the cashier couldn’t scan the barcode and she said that’s been happening for a few days (probably anyone with the updated app). She had to enter it manually.
Guys - can you fix the issues? Ideally I’d also love to see you clean up Market32andPriceChopper and make it more user friendly, intuitive and appealing, but I might be asking a lot. I’ll settle just to have the issue with the barcode fixed.

The developers of Market32andPriceChopper really need to think about how customers use it on a day to day basis. Adding the ability to add our rewards card to Apple Wallet should be a standard feature in 2024. Picture this common scenario- I am standing in line at checkout at Peice Chopper. I want to pull up my rewards card to scan it. I currently have to find Market32andPriceChopper on my phone, open it, then click the loyalty card link. If I am lucky, Market32andPriceChopper will remember my credentials and not ask me to log in again. Way too many steps! If the card was in my Apple Wallet, it could automatically appear on my Home Screen and I could open it with one tap and be good to go. It is absolutely no diffeeent than having it on your physical keychain, so it makes no sense not to support it in this day and age. It’s time to get with the program and do what almost every other grocery store app does - support Apple Wallet!

I’m not sure the price chopper is considering those people that do not have cell service every single day to clip coupons. The elder community who cannot be bothered clipping coupons on a phone because they need a list in front of them. And, I have clipped and save the coupons on my phone for my card and it has never worked and last night the cashier said it’s a mess. I have to go back to the store every single time for a refund. This is a mess I don’t think you considered our population here in VermontIt would’ve made more sense just to load everyone’s card with the coupons and if they use them fine and if they don’t fine very disappointed in Price chopper customer service

Market32andPriceChopper is horrible. It is basically impossible to shop the flyer and make a list at the same time since you have to click on the item to even see what the actual price is. Then you have to choose from a list of products which is ridiculous too. Lately Market32andPriceChopper has been even worse - it keeps telling me my reservation time is expired but I’m not even doing a pick up order, just trying to make a list. I have to say though that Market32andPriceChopper has saved me a ton of money because I rarely go to Price Chopper anymore due to the poor functionality of Market32andPriceChopper . Other stores in my area have apps that are by far more user friendly. Price Chopper needs to fix this.

I did not see in the tiny writing in the ad that it was now digital coupons which i dont understand if it’s all attached to my advantage card why do we have to do cartwheels to get that price? How many different ways do you to need to find to save money take advantage of the sale and then every 4 months we have to stop to upgrade the card! So i pull out of the only cashier line to do the ap to add all the items i had digital coupons for said it was uploaded and in my cart and it wouldn’t take it! The cashier continues to say oh it’s because you probably just did it!! Really?? I unloaded all my damm coupon items paid for the other items and walked out of your damm store!

Your app is very colorful and detailed, but as confusing as it can be made. I work with computers and apps all day, the goal ease for the ap to flow from item to item without difficulty. This isn’t it. It’s difficult to return to begin without reselecting a store location. In summary, I can navigate the site because I work with this stuff, but someone else my age, 60ish. lol, will become frustrated and give up. It also keeps asking me to sign up for what I believe is an automatic list builder? Unfortunately, when I try it just keeps circling back to the beginning. Now I just tap skip for now. I love your stores, and your staff, but this may turn off some of your clients.

Your app seems a bit picky and sensitive. For some reason I can’t use it unless I agree to your cookies or tracking (Every time!). It’s also not easy to find the coupons to be clipped for in store shopping and the screen is very sensitive. If I don’t touch in exactly the right spot I have to start all over again! And the weekly recipes you recommend? It would be great if I could click on it and get that exact recipe. Instead I have to try to figure out where your recipes are and then scroll through alphabetically to reach the one I actually wanted!
I do love your store. The employees are ALWAYS nice and literally will go out of their way to help! Your store is also clean and well stocked. You could teach Market Basket a thing or two in these areas!

I have been told that a digital Store Coupon on this site ISN’T a store coupon and they won’t reimburse you for it if you use it with either an digital coupon or a paper manufacturer’s coupon. Then why do you state it is a store coupon that CAN be used with a manufacturers coupon (either digital or paper). This week you even had 2 Hellmann’s Mayo coupons on the ecoupons site...both good on a 30 Oz bottle... one specifically said Store Coupon and one was a manufacture’s coupon...which you are supposed to be able to combine??? This is very frustrating!

Signage is weak and makes no sense. The store is lovely to look at but navigating it takes too much time!!
More items need to be on the signs. Maybe you should do a weekly map that shows specials on end caps and also lists what is found in aisles alphabetically. Like on a bulletin board at entrances.
Prices are ridiculous for staples like eggs and butter etc.
Sales are great but I shop Aldi or Grand Union for several items now.
Also you need to offer rain checks especially for sale items that run out.
I feel sorry for families when I see price increases for things like cereal.

I do like getting the paper flyers as prefer it for making lists and seeing specials. Hannaford lost a lot of my business when stopped flyers even though I could look at them online.
I’m a long time PC customer who also shops for a food shelf in my town and often for another family so making my life easier finding items would be appreciated, especially when I’m in a hurry. Your checkout clerks are very nice but some don’t bother to help me load groceries into my reusable bags and they should all do that. I always pack my groceries to help store out and that should be reciprocated but I have to ask some clerks to assist with that.
I also like the coupons you mail and recipe suggestions.

Today when I tried to access Market32andPriceChopper I got notification that Market32andPriceChopper needed to be updated. So I click the update button and go into Market32andPriceChopper Store, only to discover that I have the most recent version of Market32andPriceChopper already. I click open and get the same “update required” message again. Basically I end up in this endless loop of needing to update an app that is already updated before I can actually access Market32andPriceChopper .

This makes absolutely no sense and makes Market32andPriceChopper completely useless. Removing and reinstalling did not solve the problem.

I have shopped here since it opened, but the store seems so old and in dire need of a complete upgrade.
I am just realizing that some PC brand items I use to buy apparently have changed to Tops brand, so I do not recognize them. I cannot tell if they are the same products or completely different. I hate to think I have to start “testing” them.
And one last comment from today’s experience, my cashier’s screen did not work (as well as some others) so I could not verify any of my purchases or prices as she scanned them, and she could not tell me how many points I had. This should really NEVER happen, in my opinion. I guess this goes back to my first point, the store needs upgrading.

When looking at deals if you select an item then “x” to go back it closes out the entire deal page so you have to restart at page one. It’s not a big deal and yes 1st world problems but yet it is still annoying. Other than that I do appreciate the pick up feature since for me being so busy it makes my life easier to just swing by the pick up after a 12-16 hour day at work. Thank you to the employees for what you do, appreciate you.

Although store 202 in Matamoras, had a beautiful remake, and changed it name, to Market 32, the powers to be forgot the economic area that store is located.
Upper management has decided to stock more expensive items, and are dropping the PICS line of products. To bad economic conditions and income growth hasn’t changed in the area. They are lots of seniors, lower income people, but evidently this was considered.
I see many more trips to ShopRite, Walmart and even the Sav a Lot store.
Hope your projections work out, but I’ll be much more cautious and comparison shop.
Good Luck Market 32, goodbye Price Chopper.

I am not happy with this new concept. I feel if you have a advantage card the coupons should automatically be loaded on. I went to the store yesterday and because I didn’t think to load the e coupons on when I got home and checked my receipt to find out I didn’t get the sale prices. It’s just something else to add to the stress level that today brings. I did go to Hannaford because they have ground chuck on sale and was very impressed with the store.

Since opening I have mainly shopped at Market 32. I like the layout, produce, meat selection but most of all the friendlly the staff is.

Recently, like most people, the prices have shot up immensely.
I can understand some of the reasons but most of those reasons have changed for the better however prices are still way out site. I can understand some but others I don’t!

I live in an over 55 community and most of my friends, as myself have changed our eating habits tremendously. No longer do we buy bakery products except for bread! We use to have fish twice a week but not anymore. Instead of throwing out leftovers after a couple of days in fridge it’s now eaten the next day.
Those are only a few examples but our food bill still has risen at least 15 - 20%!

We just can’t afford these prices without a huge change in our lifestyles. It’s hard for us but we can’t believe how families must be affected! No more fruits, eggs
and forget about any icecream or snacks.

I just hope you can manage lowering some items that are essential for anyone.

We have shopped at Market 32 because the closeness but we are looking into traveling further to a market we know is more reasonable.

It’s a loss for us and Market 32.

I tried to give it zero stars, as it is useless! If you a are trying to service customers you are failing miserably. I can’t log into my account and when I tried to reset my password it didn’t recognize my email address! I am not creating a new account. By the way i am still receiving Market32 ads on the very same email address that Market32andPriceChopper doesn’t recognize! This will drive customers away!

Each time I go onto the Price Chopper app is a nightmare. To get around Market32andPriceChopper is very difficult and I always have to try at least five times to locate what I really need. You need to do a major review of Market32andPriceChopper so if I want to go on, for example, and just find the price of lobsters that week, it only takes a few steps instead of 10. If I want to order a tray of cookies, it should be simpler than looking at all the options you offer just give me the tray of cookies. Please consider this thank you.

Access to weekly flyers, store inventory (sort of accurate), e-coupons, and local store times. All the best things about walking into a store but before or never if you want. They have Instacart access. I don’t like it but others in my family love it. They are courteous and kind. Going in, they always seem busy but it’s clean and stocked. Love when a company store and their app actually seem to compliment each other.

Shopping location: West Lebanon, New Hampshire.

I am so frustrated with this system of getting coupons, I could scream !disgruntled shopper ready to quit peeved. I also get frustrated with the system of getting coupons. Having to change passwords is especially annoying. I am not computer savvy and l have to get help from my husband.