Wellmark Reviews

Wellmark Reviews

Published by on 2026-06-25

🏷️ About: Health insurance – at your fingertips. Get easy, on-the-go access to tools, resources and insights that help you manage health care spending and live a healthier life with the Wellmark mobile app.


       


Is Wellmark Safe to Use?

We Investigate the app owner's website (Mywellmark.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
95.1%

😎 Positive experience
4.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,362 combined software reviews.

Is Wellmark Safe?
Wellmark does not appear safe based on available data.
4.9/100

  Safety Analysis »»

Is Wellmark Legit?
Wellmark does not appear legitimate based on our analysis.
4.9/100



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
App Crashes

Wellmark won’t even open. It’s updated but crashes immediately.

App won’t open

I used Wellmark a couple times and it seemed ok. The last time I opened it I was told to update Wellmark . I did the update and now it won’t even open.
I have the latest version of IOS on my IPhone.
Please fix this.

Battery Hog. DO NOT USE!!!

Installed on my iPhone yesterday. It drained my battery to 10% in 8 hours, when I usually only drain down to 80 or 90%. The Battery summary in Settings revealed that Wellmark was running for the whole time, and using the bulk of the CPU and battery resources. It was accessing audio for 22 hours of the last 24, for some reason and the phone was nearly too hot to touch.

Bad App. App deleted. iPhone running normally now.

Latest update crashes on launch

Got a new phone and installed Wellmark . Will not open crashes immediately.

It is not working at all today

I have tried several times today to log in and it says wrong ID or password though it’s not wrong.

Can’t log in

Latest update removed the ability to use thumbprint identification to log in. Resetting a password doesn’t seem to be working either. So now I can’t log in.

Can’t log in

Not sure what’s going on, I haven’t been able to log in for going in two weeks! And tech support is always such a long hold! Can they fix the update that is preventing from logging in and checking balances, or doing anything at this point

Awful Update

This new update is terrible! I do not see the same claims on here that I can see on the website. Wellmark is missing claims. The amount and details of the claims pending has totally disappeared. An update that gives me even less insight into my healthcare. Hmmm…seems pretty on par for this app customer service.

Used to work!

I have tried opening Wellmark for the last week and each time it crashes. I uninstalled and reinstalled and same happens.

App won’t open!

Every time I try opening Wellmark it immediately crashes! I can’t view anything. I am having to use a browser to access my account. Wellmark is pointless!

Decent app if it would let me log in

When I can actually use Wellmark , it’s great. Problem is, I can never access my own account. RIP

Updated and now it won’t open

I updated my app as instructed and now the stupid thing just freezes on the this app screen. It doesn’t even get to the point of allowing me to log in! Please fix soon!

App Refuses to Open

Wellmark acts like it’ll open but then closes within seconds while still loading on the blue this app screen.

Apple wallet?

Can’t figure out a way to add my ID card to Apple wallet via Wellmark. ???

Add wallet support and dark mode

It would be EXCEPTIONALLY handy to be able to put our insurance cards into the Apple Wallet. The current method to display the card is more cumbersome.

Also, dark mode would be a lovely addition.

Update- Consistently Crashes

App is working again and now has Face ID!

Go to click on Wellmark , it loads for a second then completely crashes

clean and easy to use

Much better than the last version. Much cleaner and easier to use. I love the electronic EOB option and being able to access or reference anything I need at my fingertips.

Everything at my fingertips!

Very easy to use, everything I need at a glance to see how claims are progressing and to look up any providers I’m interested in.

Love the new app

It is so much easier to log in with thumb print login. The NEW feature for EOBs makes it easier to identify the eob I am looking for on the site. Easier to understand my benefit information! Great job this app!

Love the new app

The login is much better, happy to see the finger print option. New site is slick and information I’m looking for is easily found. 100 times better than last version.



Is Wellmark Safe? 🙏

Wellmark does not appear safe based on available data. JustUseApp Safety Score for Wellmark is 4.9/100.
This assessment is based on our NLP analysis of 1,362 user reviews. Combined with the app store average rating of 4.6/5.

Safety Analysis

47.1% of users say app is risky 🚨
47.1%

31.4% of users say app is safe 👍
31.4%

21.4% of users have some concerns ⚠️
21.4%


Is Wellmark Legit? 💯

Wellmark does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Wellmark is 4.9/100 .
This conclusion is based on analysis of 1,362 user reviews.

🔏 Privacy & Data Safety

Wellmark collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Wellmark? Post a Review




Features

Wellmark Blue Cross and Blue Shield of Iowa, Wellmark Health Plan of Iowa, Inc., Wellmark Blue Cross and Blue Shield of South Dakota, and Wellmark Administrators, Inc.

Wellmark Blue Cross Blue Shield mobile app is intended for Wellmark members, primarily residing in Iowa and South Dakota.

Get easy, on-the-go access to tools, resources and insights that help you manage health care spending and live a healthier life with the Wellmark mobile app.

To see your claims, coverage, digital member ID card and other information related to your health insurance, you must sign in or register for myWellmark®.

are independent licensees of the Blue Cross and Blue Shield Association.

  Contact Support
Developer:
Wellmark, Inc.


Website: