Learn Chinese app not working? crashes or has problems?

Learn Chinese Status

Last Updated on 2017-06-25 by Bravolol Limited

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Common Learn Chinese Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Learn Chinese app on iOS and Android devices. Solve all Learn Chinese app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Learn Chinese iPhone Issues and Solutions

Learn Chinese iOS app crashes, not working, errors
Learn Chinese iOS app network issues
Learn Chinese on iOS has black/white screen

Learn Chinese Android App Issues and Solutions

Learn Chinese has errors/crashing/not working
Learn Chinese server network connectivity issues
Learn Chinese has black screen

Learn Chinese iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Learn Chinese app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Learn Chinese app crashes or not working on Iphone (iOS):

Close and restart the Learn Chinese app on iPhone
Update Learn Chinese app to the Latest Version for iOS
Uninstall and reinstall Learn Chinese iPhone app
Update your iPhone to the latest iOS version

Fix Learn Chinese on iPhone unable to connect to server/internet connection issues::

To resolve Learn Chinese network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Learn Chinese black/white screen (blank screen) on iPhone:

Follow the Learn Chinese iOS app troubleshooting guide Here →

Learn Chinese Android App Issues and Solutions

Fix Learn Chinese not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Learn Chinese app issues:

Force Stop the Learn Chinese App
1. On android, goto "Settings" » click Learn Chinese app. » click "Force Stop".

Update Learn Chinese to the latest version on PlayStore

Clear Learn Chinese App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Learn Chinese app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Learn Chinese.

Fix Learn Chinese unable to contact server/ Learn Chinese internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Learn Chinese » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Learn Chinese » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Learn Chinese on android.

Solve Learn Chinese black/white screens issue on Android:

Follow the Learn Chinese android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bravolol Limited, developers of Learn Chinese.

Verified email

Contact e-Mail: [email protected]

About this app

Hear, read and learn with Chinese characters, Pinyin and English as well as no internet connection required. "Learn Chinese Free" is the best app for everyone to learn all everyday Chinese vocabs and phrases with authentic Chinese pronunciation. If you require any assistance, please contact us at cs@bravolol. com. Remember that we can solve most of the problems, but we cannot respond to comments. Thanks for your support.