Contact Official Metro de Madrid

Contact Official Metro de Madrid Support


Company Name:

About: METRO DE MADRID invites you to find out the best way to reach your destination
by using the Official Application. It is an application for simple immediate use
that will enable you to consult: -MAP Up-to-date map of the whole Metro
network.


 
  2026-02-27

Official Metro de Madrid Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Official Metro de Madrid Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Metro Madrid, S.A.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Metro de Madrid Official Website

Privacy Policy: https://www.metromadrid.es/sites/default/360/PoliticaPrivacidadMetroMadridOficial.html

Developer: Metro de Madrid, S.A.





Can I trust Official Metro de Madrid app?

Protect your data and wallet. We investigate the developer's website (Metromadrid.es), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.5 out of 5

Route planner is bad now

2025-03-14

by Por_favorrrrr

Please change the route planner back to how it was. This update ruined the app

Route planner NOT WORKING on iPhone X

2025-03-15

by Ramm93

Please fix route planner ASAP! If it does not work the app is worthless

El planificador de ruta NO funciona (iPhone X). Por favor, arreglar. Si esto no funciona, la app es completamente inútil

Bad update

2025-03-16

by Marconato

I can't use now!!!




Have a Problem with Official Metro de Madrid? Report Issue




Why should I report an Issue with Official Metro de Madrid?

  1. Pulling issues faced by users like you is a good way to draw attention of Official Metro de Madrid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Official Metro de Madrid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Official Metro de Madrid.


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