Hey You – Beat the Queue Reviews

Hey You Reviews

Published by on 2026-04-09

🏷️ About: Join Australia’s #1 Order Ahead platform used by more than 1 Million Aussies, with over 30 million food and drink orders taken to date! • Join our community of 1 Mil Aussies • Order food & drinks ahead of time • Collect digital loyalty cards & rewards • Pick your faves for quick reordering • Never wait in a queue again! ----------------------------- We’re always looking to hear from our community! Email all y.


       


Is Hey You Safe to Use?

We Investigate the app owner's website (Heyyou.com.au), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 157 combined software reviews.

Is Hey You Safe?
Hey You – Beat the Queue appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Hey You Legit?
Hey You – Beat the Queue appears legitimate, though exercise caution.
33.3/100



Read 14 Customer Service Reviews 😠💢

4.7 out of 5
Can’t find my regular restaurant

Search for “table sixty” and nothing comes up. Stand inside the restaurant and you can find it. (1) fix search (2) how about having the first suggestion be the place you order from everyday instead of some random suggestion from “staff”. This should be a convenience app not zaggats...don’t need suggestions but I do need to quickly get to the regular place I order. Thanks

There must be a ton of fake reviews

Too many reviews that are 5 stars for no reason. Used to be pretty decent, but with the more notifications, and requiring a credit card it’s become a crappy app. Once all my credit is used up deleting this crap and never using it again.

Merchant Bank surcharges still apply

Each time I write a review it deletes it. The merchant fee charges using HeyYou doesn’t suit my requirements.

Won't stay logged in

I used to love HeyYou but after the update it does not keep you logged in. It's quite annoying when I'm trying to order coffee early in the morning on my way to work and I have to re enter my login details every time.

Not reliable

Done this twice - once the order came through quick and once it took ages. Not sure I want to add 14c to my coffee order and then either have to still wait, or risk it being cold when I get there to collect it.

So convenient

Love the convenience... and with the automatic coffee loyalty card, the credit card surcharge pays for itself.

Pretty good

Generally a good app. But poor quality control with persistent, uncorrected errors

Love the idea! Room for improvement

I loved HeyYou , it works great in its essence!
I just wish there was an option to filter out to see only open cafes! Also if you could see all by map, it would be cool to look at what options I have along the route I'm taking, or if I'm going somewhere I don't usually go, I could see where I can get coffee nearby and order it on the way there. Especially helpful since many people order it when they are on the way but not quite nearby yet, so the options shown as nearby are not the ones they want to see!

Great on the run!

Love HeyYou especially for cafes that are very busy and you can order before you leave home and grab it on the go! No more waiting in the line and then waiting for a coffee for me!

So convenient!

HeyYou is fantastic - I love the notifications, the ease of paying, and how it keeps track of my rewards cards.

Such a great service. Saves me time each day

As my ferry pulls in I order my coffee or breakfast and it is waiting when I get there. Amazing

Great app

I use this almost everyday!

Fantastic

Great service and proactive app development.

Great app

Great app



Is Hey You Safe? 🙏

Hey You – Beat the Queue appears generally safe, but use with caution. JustUseApp Safety Score for Hey You is 33.3/100.
This assessment is based on our NLP analysis of 157 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

83.4% of users say app is safe 👍
83.4%

12.7% of users have some concerns ⚠️
12.7%

3.8% of users say app is risky 🚨
3.8%


Is Hey You Legit? 💯

Hey You – Beat the Queue appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Hey You is 33.3/100 .
This conclusion is based on analysis of 157 user reviews.

🔏 Privacy & Data Safety

Hey You collected the following data from you:

  • Data Used to Track You:
    • Location
    • Search History
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Search History
    • Diagnostics



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Features

Email all your questions, feedback and/or suggestions to [email protected] and we will read them out loud at our next team meeting.

  Contact Support
Developer:
Hey You Pty Ltd

Contact e-Mail:

Website: