Zax Status
Are you having issues? Select the issue you are having below and provide feedback to Zax.
problems reported in the last 24 hours
Summary of Zax Problems 😠👌🔥
- Takes a long time to update with every action
- Store won't let you use the app
- Charged card twice when trying to pay
- Couldn't find order when arriving at restaurant
- Must come inside to pick up order during pandemic
- Couldn't find a way to make it say pick up at drive through
31 Reported Issues: 😵🆘🛟🚨📢
I downloaded the new app and am unable to reset my password. I have attempted on the app and on my computer. The box is checked to send the code to my email but it is not sent to my email and the button to resend does not work. The last 4 digits of the number that are shown to which a text may be sent are not the last 4 digits of my mobile number. When I attempted to set up a new account, a message stated that my phone number is already in use. How do I reset my password and correct the number to which the code may be texted? I have spent hours working on this problem today. I called one of your stores for assistance. The employee with whom I spoke gave some suggestions that did not resolve the problem. When she was checking with the managers for assistance, someone hung up the phone. This has been extremely frustrating and nothing has resolved the issue. I have uninstalled and re-installed the app, restarted my phone and cleared the data and cache in storage. Nothing works. What has to be done to resolve this issue, especially since setting up a new account is not an option?
Have a Problem with Zaxbys? Report Issue
Common Zax Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Zax app on iOS and Android devices. Solve all Zax app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zaxby's Franchising, LLC, developers of Zax.
Just select your favorite local Zaxby's location or your preferred delivery service, place your order with a few clicks, and start earning points to redeem for exclusive rewards. Create a Zax Rewardz account, and we’ll save your favorite orders and store locations for next time. ● Use gift cards! The NEW Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries your hungry heart desires right at your fingertips. Select your go-to delivery service in Zaxbys to have your cravings delivered straight to your door. ● Skip the wait! View and select the rewards you want to redeem from the Rewardz Catalog. Place your order to grab in-store or choose curbside pickup — we’ll have it ready when you arrive. ● Order in a snap! Pro tip: Save up your points for something extra special later. ● NEW: Get Zaxby's delivered! Whether you want to digitize a physical gift card or send an e-gift card to your best palz, you can do it all in our NEW app. ● Feeding a crowd? Ain’t technology delicious? ● NEW: Earn all the points! Our NEW loyalty app makes enjoying Zaxby’s incredibly cravelicious™ food fast and easy. Each dollar you spend earns 10 points towards your Flavor Bank. Craving Zaxby’s indescribably good® food? You'll be on your way to delicious rewards in no time! We’ve got Zaxbys to give your taste buds what they demand — fast. Our platters and catering options have you covered!
