Contact The Mercury News Support
Company Name: MediaNews Group
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The Mercury News Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with The Mercury News for Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Mercury News for Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MediaNews Group
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit The Mercury News e-Edition Website
Privacy Policy: https://www.digitalfirstmedia.com/privacy-policy/
Developer: MediaNews Group, Inc.
Privacy & Terms:
https://www.medianewsgroup.com/terms-of-use/
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Read 3 Customer Service Reviews 😭😔💔
TOTAL GARBAGE!
by ACCC-16
The latest “update” in early November 2023 renders this app utterly unusable.
Not only does it continually ask me to login to the app I am already logged into it overwhelms the user with ads, pop-ups, and other absolute visual garbage.
I am actually considering canceling my hardcopy subscription to the newspaper because this app shows they care absolutely nothing for the readers of this paper, but only for the advertisers.
Overcharged and the app is useless
by Nixxienixxie
I’m not even sure what the point of the app is. On the rare occasion I want to read an article, it takes me to the Merc website. I went to settings to see my subscription details, not there. I wanted to check my privacy settings and opt out of selling my email, it’s not in settings. The policy is but no way to actually make changes to opt out. Little image of an icon to click, but where do I go to click on the icon? My biggest concern is on July 15 I called to cancel because my subscription cost greatly outweighs any benefit I get. The person offered me a new cost of $2 for 6 months. Great, I said, I’ll take it…..fast forward to the next month and my card was charged my original monthly price. Now I can’t find how to cancel my subscription in the app. I don’t read it near enough for the price and I definitely don’t want to deal with a company that lies or overcharges just to keep their subscriptions up. With papers struggling I’d expect much better customer service than this.
WHAT DID YOU DO!?? Totally Broke. Not even a comment section
by Fang333333
I have to use the app because the webpage does not load on any of my mobile devices (despite working last year on the very same devices). NOW THE APP IS BROKE! Constant crashes. I cannot get out of portrait mode and now I cannot get any of the articles I want to read. Wheres THE DISQUS USER COMMENT SECTION? I SIGNED UP FOR DISQUS TO MAKE MERCURY NEWS COMMENTS. I AM SO TIRED OF AUTOUPDATES AND CHANGES THAT ARE NOT NEEDED. IF ITS NOT BROKE DONT FIX IT!!!!!!!!!!! What I find really hilarious,mis that they put ADS FOR THE APP MACK IN THE MIDDLE OF THE ARTICLE. No separation, no font change so in one sentence I am reading about the 49ers, the next sentence I am reading "Reading this on your Ipad? Try our app!" Totally broke. I literally have no idea what to do now. I cleared memory on my Ipad to have this stupid app. I'm about done with mercury news, been a reader for years. Please get your **** together and rollback versions immediately!
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