GetResponse App Reviews

GetResponse App Reviews

Published by on 2025-01-29

🏷️ About: GetResponse is a global marketing software company that provides online marketing tools to businesses. The mobile app allows users to manage their online marketing campaigns, including email marketing, landing pages, and automated sales funnels. The app provides detailed analytics on campaign performance, lead collection, and sales generation. The app is available for all GetResponse customers, including those on the MAX plan.


       


Overall Customer Experience 😎


😎 Positive experience
46.0%

🤬 Negative experience
33.3%

🫥 Neutral
20.7%

~ from Justuseapp.com NLP analysis of 208 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Has an iPad version, which is great for business usage

- Good delivery rate for emails

- Exciting possibilities for first-time users

- Designed for business usage



Read 20 Customer Service Reviews 😠💢

3.9 out of 5
Not working

I can’t get any updates frm my acc in GetResponseApp . It shows nothing... Please update GetResponseApp thanks.

I don’t need this a

How do I delete this. And am I paying for it

Never Works

The only thing GetResponseApp is good for is telling you that something went wrong.

I really need help and having trouble getting in contact with support!

I really need help and having trouble getting in contact with support!

App does. It make it easy to add to &/or manage lists

I am often jumping into GetResponseApp in order to add an email. Very clunky about that.

Don’t bother

GetResponseApp doesn’t even pull current data. I’m comparing it to the website and it’s showing Lists but no activity on them. Useless.

Trash!

This company closed our account with no explanation or notice after 2 days, claiming we sold drugs! Drugs?!! It’s the most difficult email platform to use by far! No support, poor service. Totally disappointed

Awful

Website is garbage. I had reset 50 times to try to get back into the affiliate program and still didn’t get in. This is the worst affiliate program of all time

Terrible service. Ok App

I tried GetResponse because I was excited they had a mobile app. But when you find a bug or something wrong with their app or platform and contact them, they just try to argue with you instead of fixing it. GetResponse has the worst customer services any company I've ever dealt with.

Cancellation

I can not figure out how to cancel this apple cation. I do not want this service!!!!

GetResponse customer service is atrocious

They shut my account and it was like pulling teeth trying to get the steps I needed to take to resolve the problem, meanwhile they dawdled around so long my account renewed for another term and they refused a refund.

Aweber is more reliable, easier to use, and has far superior customer service.

Really bad

Very clunky app. Please remove it from GetResponseApp Store until you guys get serious and fix or redo it.

All sorts of issues, crashes, no ability to even add a logo or other image, total of recipients when selecting certain lists does not match the total shown in the actual desktop software with the same lists selected.

Most importantly, there was a typo in my subject line. Upon reviewing it and before sending it out, I changed it. But when I hit send and then checked my email inbox, the change had not been saved. I still had an “of” instead of an “If” so the subject line, most important part of getting a good open rate, ended up looking stupid and embarrassing in front of our 2,000 subscribers.

Still love GetResponse as a platform, but the mobile app is probably an idea that should have been left on the drawing board for a few more years.

Not easy data

No where near as easy to understand as mailchimp... takes twice as long to get basic information.

Can’t access lists

There are fundamental features that I can’t access from GetResponseApp. And there’s no way to ask for help. Very frustrating.

Not as easy as the desktop version.

I have created a newsletter & a website & an email online, using my laptop, but when I open the mobile app, I don’t see any of that. I will have to figure out why this is so.

Would be cool to..

Would be cool to be able to build landing pages and auto responders from GetResponseApp .

Not accurate

GetResponseApp doesn’t show all of the newsletters that have been sent. It’s not accurate.

Mr.

GetResponseApp is very good. But GetResponse is an outstanding esp. Great delivery.

Finally

It’s awesome to finally find an app like this for business that actually has an IPad version. Seriously, I’ll switch to any app that has an iPad version instead of a dumb iPhone app that works on the ipad, like PayPal, even. Its app is just the iPhone app that doesn’t turn horizontal for the ipad. Lol who does the majority of their business on an iPhone?

I’m thankful that Get Response gets it! This is the way design an app made for business usage.

Thanks GetResponse!

New beginner

This is my first time learning and using this platform and I’m very excited about the possibilities



Is GetResponse App Safe? 🙏

Yes. GetResponse App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 208 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for GetResponse App Is 58.0/100.

Safety Analysis

62.7% of users say app is Safe 👍
62.7%

23.5% of users say app is Risky 🚨
23.5%

13.7% of users have Some Concerns ⚠️
13.7%


Is GetResponse App Legit? 💯

Yes. GetResponse App is a totally legit app. This conclusion was arrived at by running over 208 GetResponse App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GetResponse App Is 84.1/100..

🔏 Privacy & Data Safety

GetResponse App collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Contacts
    • Diagnostics
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Email Marketing Plan Monthly $18.99
GetResponse Basic Plan Monthly $14.99
GetResponse Plus Plan Monthly $48.99
Marketing Automation Monthly $58.99
GetResponse Basic Plan Monthly $18.99
Email Marketing Plan Yearly $189.99
GetResponse Plus Plan Monthly $58.99
GetResponse Basic Plan Yearly $149.99
GetResponse Plus Plan Yearly $499.99
Marketing Automation Yearly $599.99


How was your experience with GetResponse App? Post a Review




Features

- Email Marketing: create and send emails, access email analytics

- Contacts Management: add and manage contacts, track engagement

- Landing Pages: access landing pages and view performance data

- Conversion Funnels: monitor funnel performance in real-time

- Forms: collect and manage data from published forms

- Live and On-demand Webinars: track online event registrations and attendance

- Marketing Automation: preview automation flows and access analytics

- Advanced Analytics: access detailed data on emails, landing pages, and sales funnels

- Available for all GetResponse customers, including MAX plan subscribers.

  Contact Support
Developer:
GetResponse Sp. z o.o.


Website: