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79 User reports:
App has problems
 User reports 79

⚠️ Most reported problems ⚠️
Login
39.8%

Not working
24.1%

Connection
15.7%

Crashes
7.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of BESTSECRET Problems 🔥

- Status of the order is not updating after the “Sent” point

- Wishlist is missing

- Not sure if the application is still up and running

- No clear information about the fit and sizes

📋 4 Reported Issues:

S
Shopping .Italian.nn@gmail.com 2025-04-11

123NiNo!

K
Ksenia 2025-03-17

Wishlist doesn’t open and app is not opening

M
Miranda 2023-10-22

Please help. I cannot enter my bestsecret account. I restart my phone, deleted and download app again, but still i cannot get in. I cannot also reset my pasword (when i press link to reset it, it's again written my credentials are wrong). Please help.

M
Marios 2022-05-16

They sent me wrong item and they didn't reply my emails... So disappointed

Showing 1-4 of 4 reported issues:

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Common BESTSECRET Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. BESTSECRET iPhone Issues and Solutions

  2. BESTSECRET Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@bestsecret.com

Website: 🌍 Visit BestSecret Website

Privacy Policy: https://www.bestsecret.com/data_protection.htm

Developer: BestSecret GmbH




‼️ Outages Happening Right Now

  • Jun 06, 2025, 09:07 PM

    a user from Larnaca, Cyprus reported problems with BESTSECRET : Connection

  • May 08, 2025, 08:49 PM

    a user from Miami, United States reported problems with BESTSECRET : Not working

  • May 08, 2025, 08:49 PM

    a user from Frankfurt am Main, Germany reported problems with BESTSECRET : Not working

  • May 04, 2025, 11:50 PM

    a user from Sankt Augustin, Germany reported problems with BESTSECRET : Account

  • Apr 29, 2025, 09:25 PM

    a user from Bremen, Germany reported problems with BESTSECRET : Crashes

  • Apr 29, 2025, 09:08 PM

    a user from Hamburg, Germany reported problems with BESTSECRET : Login

  • Apr 29, 2025, 09:02 PM

    a user from Milan, Italy reported problems with BESTSECRET : Login

  • Apr 29, 2025, 08:44 PM

    a user from Vevey, Switzerland reported problems with BESTSECRET : Crashes

  • Apr 29, 2025, 08:31 PM

    a user from Dundalk, Ireland reported problems with BESTSECRET : Connection

  • Apr 29, 2025, 08:06 PM

    a user from Toulouse, France reported problems with BESTSECRET : Not working

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