Contact 城巴 Citybus

Contact 城巴 Citybus Support


Company Name:

About: 1. Next Bus Arrival Time Enquiry function with driving status of the bus -
Display ETA of the next 3 arrivals within 60 minutes of all Citybus routes,
including KMB and Long Win departures for jointly operated routes and the ETA of
Kowloon Motor Bus / Long Win Bus, New Lantao Bus, MTR Bus and Green minibuses
provided by Data.


 
  2025-11-04

城巴 Citybus Customer Service 💢

Hard-to-find customer service info can be a red flag. Is 城巴 Citybus Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bravo Transport Services Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Citybus Website

Privacy Policy: http://www.citybus.com.hk/content/default.aspx?intLangID=2&section=footer&page=Appprivacypolicy

Developer: Citybus





Can I trust 城巴 Citybus app?

Protect your data and wallet. We investigate the developer's website (Citybus.com.hk), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

1.6 out of 5

Used to be useful

2025-03-31

by Bananasaur

What used to be a usable app has now become a lag and bug filled experience. I don’t mind that ads have been added in (the developers need to monetize somehow), but I do mind if the developers don’t implement the advertisement system well. For the past week I’ve been unable to open the app without it crashing before I can even get to my bus number, effectively rendering the experience useless.

Suddenly ads everywhere that block info and crash app

2025-04-01

by Sukoot1

With the latest update of the app there are suddenly large advertisements and auto play videos that cover up most of the screen. They really slow down the app and seem to cause crashes. Is this an infected version of the app? It is hard to believe the bus service would ruin such a decent app on purpose!

CityBusCrashApp

2025-04-02

by Hkfuey27

Unstable. Crashes all the time. UI and navigation versus transport apps in Singapore I have used is challenging to say the least, difficult to use, clunky and even integration within the app is so bad that you have to come out and start again. Sadly this is the one that the Transport Department puts on its website. Should be taken off the App Store. Asia’s worst transport app !!!




Have a Problem with 城巴 Citybus? Report Issue




Why should I report an Issue with 城巴 Citybus?

  1. Pulling issues faced by users like you is a good way to draw attention of 城巴 Citybus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a 城巴 Citybus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 城巴 Citybus.


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