StarHub App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit StarHub App Website
Privacy Policy: http://www.starhub.com/pdpp
Developer: StarHub
3 Most reported problems 😔💔
Ad pop ups
by Panda KFP
Who ever group of people wrote the app should be fired. Ad pop up while making payment without a way to close the app except clicking on the sign up button every time you have need to look at the OTP. Which takes you to a sign up for whatever product you’re peddling. And you have to start the payment process from scratch. Seriously guys are you guys that dumb to not beta test this before going live?
Not user friendly
by Rravic
When I open app, a pop-up window appears and I need to close it to access the data. This is an app for customers who pay Starhub. It cannot have self-serving freeware kind of advertisements. I regularly take screenshots and send the usage details to my kids. Everyone I take a screenshot, a pop-up window appears which is a big irritation. Turn off all pop-up windows.
Terrible outdated app
by China.Expat
This app is an example of how far behind StarHub is in its field. StarHub is a company within the telecom and tech sector, which should be at the forefront of technology
Instead this app uses an outdated architecture. It’s slow, its uses a lot of web based interfaces and it doesn’t even often something basic as paying with ApplePay.
This company and the app are an absolute disgrace
Have a Problem with StarHub App? Report Issue
Why should I report an Issue with StarHub App?
- Pulling issues faced by users like you is a good way to draw attention of StarHub App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a StarHub App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using StarHub App.
