Contact Pacific Service CU

Contact Pacific Service CU Support


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About: Welcome to Pacific Service CU mobile banking. With our mobile app, you can turn
your smartphone into a mobile branch.



Pacific Service CU Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pacific Service Credit Union



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pacific Service CU Website

Privacy Policy: https://www.pacificservice.org/privacy

Developer: Pacific Service CU





Can I trust Pacific Service CU app?

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3 Most reported problems 😔💔

4.8 out of 5

How is this a 4/5 rated app?

2025-03-09

by Abhisingh17

Despite doing a full UX redesign, this app lacks major functionality features. It is very slow (when compared to the apps of other financial institutions), log-in is a pain. Additionally, each time I’ve tried using the app, it ends up just freezing on me and I have to kill the app, restart it and log in. It’s crazy how we’re in the 21st century, yet this credit union can not release a functional mobile app. Yeah we like the new design, but how about you guys focus on making the app work first!!

Sorry to say, but this app is the main reason why PSCU is not my primary financial institution, because if I’m using my account/online banking on a daily basis, I want it to work flawlessly.

I I could give ZERO stars I would.

2025-03-10

by Gabby Is Missing

A 20+ years banking relationship went down the drain because customer service didn’t seem to get the fact that I was telling them I’d been defrauded until I sent a 6 page letter detailing federal banking regulation E on electronic funds transfer services to them. Yes, they ultimately got my funds back to me after 20+ days, yes, they closed my accounts, gave me new account numbers, reversed NSF fees, but have been no help clearing my credit report! I will never use a state chartered credit union again unless it’s for a loan only. The NCUA only steps in if the credit union is financially unsound. The FDIC is specifically geared towards banks not credit unions!

App update bug fix

2025-03-11

by JerryJ359

First off there needs to be ZERO STARS!!!
App update bug fix is a joke it should be app update putting bugs!! The app worked great until this new update yesterday. I’ve messaged and their response was to delete Face ID and re-install it, never had too before on any update. So I did n to no prevail it still does the same. Double Face ID recognition and says no accounts are associated with this ID. THE LAST REP ON MESSAGES WAS RUDE AND GIVING ME THE BRUSH OFF!! Idk who they think they work for, if not for us members they’d have no job!!! I have screenshots of the messages.




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Why should I report an Issue with Pacific Service CU?

  1. Pulling issues faced by users like you is a good way to draw attention of Pacific Service CU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pacific Service CU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pacific Service CU.


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