WatchMeGrow Reviews

WatchMeGrow is very poor. Camera streams freeze/go black constantly. Even if you log out and log back in, the problems persist. I’ve called customer support, and they are really no help. The agents check to verify that the servers are up and running and that the camera streams are operational, but it still does not fix the many issues within WatchMeGrow . The only reason I continue to use WatchMeGrow is because I don’t have another choice! My son’s daycare exclusively uses Watch Me Grow. Stay away from WatchMeGrow if you can!

I’m just grateful I have the opportunity to see my child at her daycare.

However, to the devs, please keep up with the iOS updates. It’s a pain for how often they perform updates, but us users also have to go through this also. I’ve had to delete and download WatchMeGrow every time there’s a major update. I pay my daycare provider to use this software. I feel it’s in your best interest to also provide users the buggy updates as well.

Child’s daycare classroom camera has been frozen for a week and a half and still not fixed. Periodically works for a short period of time and then freezes again. Very frustrating. There’s a note on the feed saying technicians are working on the issue. They should at least provide an estimate of when this will be corrected. Going nearly two week with this issue is unacceptable.

So far not good I need to suggest another app for the daycare..It’s the only reason I use it and it’s awful!!!! A forced download of garbage…Hopefully there will be a better app will be formulated or the daycare gets a better spp because this one I will be complaining about for sure…I don’t like to have to keep a garbage app and waste of space on my phone…and when it comes to ensuring my child’s safety WatchMeGrow isn’t it AT ALL..

I’m love WatchMeGrow. I get to see my child from time to time engaging in activities and socializing with his classmates. Haven’t experienced an issue with the quality.

The only reason I have it is because my daycare uses it. If I had a choice, this wouldn’t be it. I have to constantly shut down or even delete WatchMeGrow completely and reinstall for it to work properly. It’s always buffering, the picture isn’t clear, and the service is overall unsatisfactory.

WatchMeGrow routinely displays login error network error. I’ve been using it for about a year and a half and the login issues have been persistent. I try deleting WatchMeGrow and reinstalling try restarting my phone but still issues persist

Needs a lot of improvement. Glitching all the time.

I will admit when I saw that this is WatchMeGrow that our daycare uses, I was super skeptical because of all the low ratings. However after using WatchMeGrow for almost two months I can safely say that WatchMeGrow works fine. Sure it doesn’t have the greatest interface but for what it does, it does it well. My wife and I have had zero issues with WatchMeGrow. We both have iPhone 11 Pros. The only thing that is a little annoying is sometime when you go to view a feed, it will say that your session timed out but all you have to do is click the link and you’re right back in the feed. There was even an issue with one of the cameras in our child’s room, the camera was zoomed in and not aimed correctly. The lady I spoke with on the phone was super nice and was here in the states, no annoying overseas call centers. They came out and replaced all three cameras in my child’s room and fixed the angles as well. Overall, my wife and I are totally satisfied with the service and WatchMeGrow .

Needed to email them on the morning that my daughter started pre-school after the old credentials we had from over a year ago for my older child were not sufficient, (by the way a great security feature so if your child leaves the school you lose access). Emailed their customer service at 9:00am and got a response in a matter of minutes, after they took the effort to call my daughters pre-school and variety that I should be given a new access to the cameras. If only all app developers were so efficient and profession...Thank you for understanding how important it is for parents of infants to "stay tuned" to their kids rooms cameras when they experience their first days w/o their family

WatchMeGrow leaves a lot to be desired. The camera is not of very high resolution sometimes clothing is the best way to figure out if it's your kid. Also as many reviews here have echoed it frequently logs you off or the video freezes. I don't mind the logging back in as much but they put a limit on your number of logins. I fail to follow the logic here; if we have a set amount of viewable minutes why is there also a number of log in restriction? I'm not talking about an idle time out either literally I'll watch for a few min and it will just give a generic error and make me log in again. Need some better QA/testing developers. Just read the last updated release version was 10 Months ago.... Really? Did all the devs quit?

I love that I can see my child at school however the quality and refresh rate is terrible. The fact that I get logged off every 15 minutes is also annoying. I am constantly getting logged off and having trouble going back into the camera, as WatchMeGrow takes a while to refresh back to the camera screen so there is a big viewing lapse. As of right now, there is a system error E1004 so there are lots of bugs that need to get worked out. Constantly getting a message as soon as the website or app is opened or refreshed “all possible media sources have failed.” Incredibly frustrating.

Love this concept and it’s one of the reasons we chose our daycare. However, WatchMeGrow itself is pretty irritating. If you have a video feed up and then go to another app and then come back to this one, the feed stops, all cameras disappear, and you have to shut down WatchMeGrow and log back in. Sometimes you have to do it several times and other times you get an error message that all media sources have failed. It’s super annoying, and definitely needs to be fixed.

Hi, I had enrolled my child in a school that uses this company and I had used the web app to login before until I found your phone app. At first I had trouble logging in until I realize that upon signing up for an account the first letter of the account is automatically capitalize, the same thing goes when logging into the Web app, but this function does not exist on the phone app, if you don't notice this you might no be unable to login using the phone app unless you used a capitalize first letter on purpose upon signing up. This needs to be consistent or get ride of that function all together.

WatchMeGrow is very annoying to use. It freezes constantly! When I went to look at my daughter, if forced me to log in after just two minutes. In reality with the load time was only 30 seconds, which was crazy! My logins were all used up just by me trying to get in. WatchMeGrow needs a lot of improvements: One being just allowing for parents to remain logged in for constant easier access. Two allowing for parents to see zooms better would be great, right now I can’t tell any facial expressions that my daughter makes which isn’t a bad thing but it’s not a great thing either. Important to get improvements done we live in a time period where it seems doable lol!

I appreciate WatchMeGrow, but less than a week in I am experiencing glitching issues.
When I click on my son’s daycare camera, I will get a message saying that someone else is watching - the only other person who has access is my husband and he has told me that he is not watching the camera. Then I will get a message saying ‘could not find credentials’. My son’s daycare has done everything they could do on their end, there definitely needs to be an update for bug fixes.

Pros
+ can check in on my daughter while at work

Cons
- design is simple to use but very basic and feels iPhone 4 era
- When my wife so happens to be on it errors you out, logs you out and forces you to close WatchMeGrow and relaunch.
- will error and log you out for no reason, forcing relaunch. Happens daily
- screen recording and screenshots now prohibited. Are you kidding? Forget “privacy of other kids” for a second. I had a kid physically abusing other children including my daughter. Good thing I recorded it because the director didn’t believe me. Because I had this the child was removed. I’m really p’d off you’re catering to the minority who want this feature. Or the devs are only assuming.
- camera quality is crap

Second review: The feed will stay on. I don't have to put the login information in there every time I look at the camera. So happy about the change. Definitely encourages me to watch more often. Thank you!

First review: They need to add either "Touch ID" (finger print) or remember login information. I mean, putting your login information every single time gets old fast.

I was initially put off by the reviews, but I think mostly they must be a combination of:
- schools with poor Internet uplink,
- people who aren’t particularly good with phones

Our school has an ‘unlimited sessions‘ policy but we still have to click a button every minute or so, which is weird. Sometimes things get “stuck” — it will start stealing, and then glitch back to a previous frame. That said, we’ve had zero issues that haven’t been resolved by a force-close-restart.

Most days, with a free moment between meetings, I can click through, watch my daughter for a moment, smile, and get back on with my day.

WatchMeGrow is simple to use, but lacks a few key features. For example, you can’t choose the timeframe to watch like you can on the website. This is the best feature on the website. Also, if you visit WatchMeGrow multiple times a day, the login times out which is fine except there’s a pop up every time that says “login error please log in again later”

Love the idea of getting to watch my kids at daycare and the cameras work nice and very clear but having to log in EVERY TIME is so annoying! I understand the security behind it but especially on the iPhone most apps have the option for a passcode or facial recognition and WatchMeGrow needs that! I have so many passwords to remember, this makes it difficult for this busy working mom to log on with quick ease.

This is such a wonderful feature to have, for a parent like me who is so worried about the well being of my child. The only down fall is audio is not available!!! I would like to hear what's going on and what's said to my child as well. I hope audio becomes available!!! As soon as possible 🤞🏾!!

It’s very annoying to constantly have to keep logging in. Sometimes I can go 10 mins viewing the camera with no problems, other times it logs off within seconds of logging in. The worse part is when it erases the saved user ID and password and I have to keep on inputting them. Camera quality could also be better.

I am not sure what you have broken, but what was once a perfect app is now pretty much useless. Even after removing WatchMeGrow twice and reinstalling, it still has the same issue. Also, it doesn't allow me to zoom anymore, stops my music even though there are no audio from the cameras. You need some serious QA before releasing new versions. Please fix these issues asap.

It’s a good app when it works. But most of the time my child’s classroom won’t show up so I can’t see the video. It’s just a blank screen. The only way to fix it has been to delete and reinstall. But that only fixes it the next time I open WatchMeGrow . After that it stops working again.

WatchMeGrow is great in that it does what it is supposed to do most of the time, but when WatchMeGrow goes down it is never fixed quickly - it seems to take several days. Not great when you’re catering to parents trying to watch their babies at school, and paying for it.