WatchMeGrow Reviews

WatchMeGrow Reviews

Published by on 2024-03-29

🏷️ About: WatchMeGrow is a mobile app that provides live streaming video of childcare centers to authorized family members. It allows owners and directors to monitor their daycare's classrooms, play areas, lobby, lunchroom, and employees via live video monitoring. The app is easy to use, secure, and developed to allow multiple users to be online and viewing video simultaneously.


     


Overall Customer Experience 😎


😎👌🔥 Positive experience
44.9%

👿🤬😠 Negative experience
43.5%

🙄💅🫥 Neutral
11.6%

~ from Justuseapp.com NLP analysis of 51 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows parents to see their child engaging in activities and socializing with classmates

- Works well for the reviewer and their spouse who both have iPhone 11 Pros

- Customer service was efficient and professional in resolving access issues

- Provides a good security feature for when a child leaves the school



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

2.1 out of 5

Very shoddy

2022-06-02

WatchMeGrow is very poor. Camera streams freeze/go black constantly. Even if you log out and log back in, the problems persist. I’ve called customer support, and they are really no help. The agents check to verify that the servers are up and running and that the camera streams are operational, but it still does not fix the many issues within WatchMeGrow . The only reason I continue to use WatchMeGrow is because I don’t have another choice! My son’s daycare exclusively uses Watch Me Grow. Stay away from WatchMeGrow if you can!

Video feed frozen for over a week

2022-07-03

Child’s daycare classroom camera has been frozen for a week and a half and still not fixed. Periodically works for a short period of time and then freezes again. Very frustrating. There’s a note on the feed saying technicians are working on the issue. They should at least provide an estimate of when this will be corrected. Going nearly two week with this issue is unacceptable.

Horrible

2022-08-04

So far not good I need to suggest another app for the daycare..It’s the only reason I use it and it’s awful!!!! A forced download of garbage…Hopefully there will be a better app will be formulated or the daycare gets a better spp because this one I will be complaining about for sure…I don’t like to have to keep a garbage app and waste of space on my phone…and when it comes to ensuring my child’s safety WatchMeGrow isn’t it AT ALL..

Not worth it

2022-09-05

The only reason I have it is because my daycare uses it. If I had a choice, this wouldn’t be it. I have to constantly shut down or even delete WatchMeGrow completely and reinstall for it to work properly. It’s always buffering, the picture isn’t clear, and the service is overall unsatisfactory.

Login Error

2022-10-06

WatchMeGrow routinely displays login error network error. I’ve been using it for about a year and a half and the login issues have been persistent. I try deleting WatchMeGrow and reinstalling try restarting my phone but still issues persist

Frequently broken app and very slow response from support

2022-11-07

Needs a lot of improvement. Glitching all the time.

Grateful but Needs Continual Updates

2022-12-08

I’m just grateful I have the opportunity to see my child at her daycare.

However, to the devs, please keep up with the iOS updates. It’s a pain for how often they perform updates, but us users also have to go through this also. I’ve had to delete and download WatchMeGrow every time there’s a major update. I pay my daycare provider to use this software. I feel it’s in your best interest to also provide users the buggy updates as well.

Annoying

2023-01-09

WatchMeGrow is very annoying to use. It freezes constantly! When I went to look at my daughter, if forced me to log in after just two minutes. In reality with the load time was only 30 seconds, which was crazy! My logins were all used up just by me trying to get in. WatchMeGrow needs a lot of improvements: One being just allowing for parents to remain logged in for constant easier access. Two allowing for parents to see zooms better would be great, right now I can’t tell any facial expressions that my daughter makes which isn’t a bad thing but it’s not a great thing either. Important to get improvements done we live in a time period where it seems doable lol!

Just a bad app all around

2023-02-10

Pros
+ can check in on my daughter while at work

Cons
- design is simple to use but very basic and feels iPhone 4 era
- When my wife so happens to be on it errors you out, logs you out and forces you to close WatchMeGrow and relaunch.
- will error and log you out for no reason, forcing relaunch. Happens daily
- screen recording and screenshots now prohibited. Are you kidding? Forget “privacy of other kids” for a second. I had a kid physically abusing other children including my daughter. Good thing I recorded it because the director didn’t believe me. Because I had this the child was removed. I’m really p’d off you’re catering to the minority who want this feature. Or the devs are only assuming.
- camera quality is crap

Good idea

2023-03-11

WatchMeGrow leaves a lot to be desired. The camera is not of very high resolution sometimes clothing is the best way to figure out if it's your kid. Also as many reviews here have echoed it frequently logs you off or the video freezes. I don't mind the logging back in as much but they put a limit on your number of logins. I fail to follow the logic here; if we have a set amount of viewable minutes why is there also a number of log in restriction? I'm not talking about an idle time out either literally I'll watch for a few min and it will just give a generic error and make me log in again. Need some better QA/testing developers. Just read the last updated release version was 10 Months ago.... Really? Did all the devs quit?

Just okay

2023-04-12

I love that I can see my child at school however the quality and refresh rate is terrible. The fact that I get logged off every 15 minutes is also annoying. I am constantly getting logged off and having trouble going back into the camera, as WatchMeGrow takes a while to refresh back to the camera screen so there is a big viewing lapse. As of right now, there is a system error E1004 so there are lots of bugs that need to get worked out. Constantly getting a message as soon as the website or app is opened or refreshed “all possible media sources have failed.” Incredibly frustrating.

Good picture but terrible app service

2023-05-13

Love this concept and it’s one of the reasons we chose our daycare. However, WatchMeGrow itself is pretty irritating. If you have a video feed up and then go to another app and then come back to this one, the feed stops, all cameras disappear, and you have to shut down WatchMeGrow and log back in. Sometimes you have to do it several times and other times you get an error message that all media sources have failed. It’s super annoying, and definitely needs to be fixed.

Constant Glitching

2023-06-14

I appreciate WatchMeGrow, but less than a week in I am experiencing glitching issues.
When I click on my son’s daycare camera, I will get a message saying that someone else is watching - the only other person who has access is my husband and he has told me that he is not watching the camera. Then I will get a message saying ‘could not find credentials’. My son’s daycare has done everything they could do on their end, there definitely needs to be an update for bug fixes.

Lacks Features

2023-07-15

WatchMeGrow is simple to use, but lacks a few key features. For example, you can’t choose the timeframe to watch like you can on the website. This is the best feature on the website. Also, if you visit WatchMeGrow multiple times a day, the login times out which is fine except there’s a pop up every time that says “login error please log in again later”

Please fix

2023-08-16

Hi, I had enrolled my child in a school that uses this company and I had used the web app to login before until I found your phone app. At first I had trouble logging in until I realize that upon signing up for an account the first letter of the account is automatically capitalize, the same thing goes when logging into the Web app, but this function does not exist on the phone app, if you don't notice this you might no be unable to login using the phone app unless you used a capitalize first letter on purpose upon signing up. This needs to be consistent or get ride of that function all together.

Works just fine

2023-09-17

I was initially put off by the reviews, but I think mostly they must be a combination of:
- schools with poor Internet uplink,
- people who aren’t particularly good with phones

Our school has an ‘unlimited sessions‘ policy but we still have to click a button every minute or so, which is weird. Sometimes things get “stuck” — it will start stealing, and then glitch back to a previous frame. That said, we’ve had zero issues that haven’t been resolved by a force-close-restart.

Most days, with a free moment between meetings, I can click through, watch my daughter for a moment, smile, and get back on with my day.

Login was a pain

2023-10-18

Second review: The feed will stay on. I don't have to put the login information in there every time I look at the camera. So happy about the change. Definitely encourages me to watch more often. Thank you!

First review: They need to add either "Touch ID" (finger print) or remember login information. I mean, putting your login information every single time gets old fast.

Great app and even better customer service

2023-11-19

Needed to email them on the morning that my daughter started pre-school after the old credentials we had from over a year ago for my older child were not sufficient, (by the way a great security feature so if your child leaves the school you lose access). Emailed their customer service at 9:00am and got a response in a matter of minutes, after they took the effort to call my daughters pre-school and variety that I should be given a new access to the cameras. If only all app developers were so efficient and profession...Thank you for understanding how important it is for parents of infants to "stay tuned" to their kids rooms cameras when they experience their first days w/o their family

No issues here, app works fine for my wife and I

2023-12-20

I will admit when I saw that this is WatchMeGrow that our daycare uses, I was super skeptical because of all the low ratings. However after using WatchMeGrow for almost two months I can safely say that WatchMeGrow works fine. Sure it doesn’t have the greatest interface but for what it does, it does it well. My wife and I have had zero issues with WatchMeGrow. We both have iPhone 11 Pros. The only thing that is a little annoying is sometime when you go to view a feed, it will say that your session timed out but all you have to do is click the link and you’re right back in the feed. There was even an issue with one of the cameras in our child’s room, the camera was zoomed in and not aimed correctly. The lady I spoke with on the phone was super nice and was here in the states, no annoying overseas call centers. They came out and replaced all three cameras in my child’s room and fixed the angles as well. Overall, my wife and I are totally satisfied with the service and WatchMeGrow .

Ease of mind

2024-01-21

I’m love WatchMeGrow. I get to see my child from time to time engaging in activities and socializing with his classmates. Haven’t experienced an issue with the quality.

Doesn’t work consistently

2024-12-16

It’s a good app when it works. But most of the time my child’s classroom won’t show up so I can’t see the video. It’s just a blank screen. The only way to fix it has been to delete and reinstall. But that only fixes it the next time I open WatchMeGrow . After that it stops working again.

App closes every 30 seconds

2024-12-16

I am not sure what you have broken, but what was once a perfect app is now pretty much useless. Even after removing WatchMeGrow twice and reinstalling, it still has the same issue. Also, it doesn't allow me to zoom anymore, stops my music even though there are no audio from the cameras. You need some serious QA before releasing new versions. Please fix these issues asap.

Constantly keeps logging me out

2024-12-16

It’s very annoying to constantly have to keep logging in. Sometimes I can go 10 mins viewing the camera with no problems, other times it logs off within seconds of logging in. The worse part is when it erases the saved user ID and password and I have to keep on inputting them. Camera quality could also be better.

Logging in is ancient

2024-12-16

Love the idea of getting to watch my kids at daycare and the cameras work nice and very clear but having to log in EVERY TIME is so annoying! I understand the security behind it but especially on the iPhone most apps have the option for a passcode or facial recognition and WatchMeGrow needs that! I have so many passwords to remember, this makes it difficult for this busy working mom to log on with quick ease.

Crashes take way too long to fix ...

2024-12-16

WatchMeGrow is great in that it does what it is supposed to do most of the time, but when WatchMeGrow goes down it is never fixed quickly - it seems to take several days. Not great when you’re catering to parents trying to watch their babies at school, and paying for it.

I love this feature BUT

2024-12-16

This is such a wonderful feature to have, for a parent like me who is so worried about the well being of my child. The only down fall is audio is not available!!! I would like to hear what's going on and what's said to my child as well. I hope audio becomes available!!! As soon as possible 🤞🏾!!



Is WatchMeGrow Safe? 🤗🙏


Yes. WatchMeGrow is very safe to use. This is based on our NLP (Natural language processing) analysis of over 51 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for WatchMeGrow Is 50.8/100.


Is WatchMeGrow Legit? 💯


Yes. WatchMeGrow is a totally legit app. This conclusion was arrived at by running over 51 WatchMeGrow User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WatchMeGrow Is 63.9/100..


Is WatchMeGrow not working? 🚨


WatchMeGrow works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with WatchMeGrow? Post a Review




Features

- Live streaming video of childcare centers

- Authorized family members can view their child and share in their day

- Owners and directors can monitor their daycare's classrooms, play areas, lobby, lunchroom, and employees via live video monitoring

- Optional digital recording software to review video with families and staff

- Easy to use

- Secure system

- Fast, secure, multi-user streaming video

- Bandwidth Balancing Technology™ to deliver an outstanding video experience

- Trusted and experienced streaming video provider since 1996

- Helps increase enrollment and enhance safety, security, accountability, and marketability at schools.

  Customer Service/Support
Developer:
WatchMeGrow


Website: