Ticketleap Reviews

I ordered tickets online and created an account. Can't even view on iPad? Useless. And the only way to view on my iphone is to open app, log in and find my tickets? That takes way too long! I'll just print my tickets and take them to my event! Now, if you could add them to my apple wallet so I could view on lock screen or open with my fingerprint this would be useful!

I have no idea why Ticketleap is rated so low, it works completely fine. I'm assuming that other just can't follow simple direction to access their tickets, but Ticketleap is pretty straight forward. Buy your tickets, sign up, open Ticketleap and, boom, your tickets are there. Simple And easy.

I think the biggest issue at this point is that past events don’t disappear on the mobile app. Or at least there’s no way to filters the past events from upcoming events when your trying to check people in. It’s messy and frustrating. Plus it doesn’t tell you how many unbought tickets you have left

My wife bought streaming tickets to my daughters play and sent it to me. The tickets didn’t show up in my account on Ticketleap even though it is the same email address, the email they sent had a PDF ticket but no link to the live stream, finally when trying to send the tickets to another email account I finally found the livestream link. What a horribly designed system.

Wasn't told need to print tickets. Pay online fee to avoid the lines then you have to wait in line, a waste of time and money.

I have a current iPhone with up to date IOS operating system. Once a ticket is swiped away Ticketleap goes grayscale and freezes up. It needs a lot of work before it’s ready for use. Looking for alternatives to put my Norfolk Tide Train tickets on. Will also complain to transit system as they need to use apps that actually provide tickets upon purchase.

Let’s you download Ticketleap from App Store, only to tell you that there is no iPad app support! How hard could that be, what about those of us who have iPads with cellular support, who tend to use our iPads more than our phones. Especially those of us with sight impairments, that need to use the iPad instead of the small screen on a phone.

I purchased a couple of events, and that worked great. But then I want to purchase another ticket on Ticketleap , and I can’t. I can see my purchased tickets, and that’s it. :(

I purchased tickets, downloaded Ticketleap , used the same login I used to login online (so no I did not buy them under another email address). The tickets don’t appear in Ticketleap . They are in my email but Ticketleap is useless if the tickets aren’t there.

I created a this app account when I signed up for a free ticket to a concert. But the iPad app says it can't display this ticket. And no matter what I do the iPod app won't let me log in. And the link in the iTunes Store for the support for Ticketleap points to a nonexistent page. Let me know when Ticketleap does something.

So simple to use. this app has made our ticketing process so much easier!

Don't know what others are doing wrong.

I’m new to this app. Would be nice to have a place to ask questions....such as, what if something happens that prevents someone from attending the event they bought a ticket for?

I bought two tickets for two different event dates. I got email confirmation for both purchases. Then, I installed Ticketleap and registered with the same email. The tickets are not found by Ticketleap , so Ticketleap is useless. Deleting.

-It doesn't show the tickets that I purchased in Ticketleap even tho they are in the web portal.
-settings consist of... "sign out" only
-no support.
It's best if you just buy tickets through the website and add them to your wallet app and or print them.

As a spectator this is a great app, but after attending the event there’s no instructions on deleting the no longer valid tickets. That’s my only gripe.

I've used other event apps with ease...this debacle is not worth even updating...a simple search for keywords in an event fails to find the posted event. Title words don't trigger even a hint of the event in this poorly designed app...use eventbrite

Trying to play a webinar from last night and it will not play I’ve wasted an hour of my time trying to get it to play and at this point I just want my money back. A webinar should be simple Simons stuff.

Photos that Ticketleap requires you to take should be auto deleted or let the use delete the photo. Ticketleap should not store any of that information EVER.

It seems like for a ticket app, the ability to add the tickets to your wallet (see fandango as an example) would be a no brainer.

Love Ticketleap and improvements you have done so far but still needs changes.
first on the sale tickets tab can you have it show total amount of tickets available for the event and how many are available for each ticket type.

Next, as part of the sale tickets tab when completing the order can you add a way to add a check option. Currently there is only credit card and cash but not check option. I need to have this so that we can correctly track all payment methods that are used.

Also on the check in area Can you do some serious work to that area so thar when they come in i can have it ask for there birthday if that ticket has a age restriction or ask us to verify if they are a student. This way we can prevent people from using discount tickets that they do not qualify for them such as asking for a current registration statement from there school that is dated no less than 2 weeks prior to the event.

Also for ticket sales for both printing tickets and receipts can you add configuration settings in Ticketleap for it to be able to connect to BOCA printers this way i can specify one for tickets and a different BOCA printer for recpets. This way we are not wasting ticket paper were we can just use receipt paper instead or a regular computer printer for receipts saving us on costs.
Also can you make your app where it can support Apple Pay.

I got Ticketleap so I could buy tickets to an event that was using the program. You can only sell tickets from Ticketleap .