Published by on 2021-09-23

Our official event app brings you closer to one of the world’s largest running
and inline skating events. Equipped with valuable information and great features
it’s the most useful tool to get ready for the unique atmosphere. The
interactive HERE course map holds multiple information. T...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


  • By

    Berlin Marathon

    You deserve a Zero Star because I spent a great Amount of time carefully setting up my app to track my son’s race. Do you know how frustrating it is to see his status as “not started” for the entire race? I thought something happened to him and being in the US I didn’t know how to check. I know of many others who sent runners there had the same problem. However, we couldn’t check during the race because it was the middle of the night here. I couldn’t call someone at 4 in the morning and ask, “What does your app say?” Frances ~ USA

  • By

    Berlin Marathon

    I’m from the United States I was able to track my family member during race even though I couldn’t be there in person! Very professionally done and user friendly app!

  • By

    Tracking runners almost impossible to find

    For an app that is supposed to let you track your runners, the option is almost impossible to find among all the unnecessary links and only after clicking all over the place did I find the right place. Please make this app more intuitive for “visitors”: all we want to find our loved ones and be able to follow them on race day

  • By

    Is it me? Where is the 2019 version?

    Preview shots show “2018” and when I download, I get last years race app. Ive seen screenshots on Facebook of users who have 2019. What am I missing!? Search in the App Store only gives me this app. If I add search term “2019” to “BMW Berlin Marathon “ I get no results. Help?

  • By


    Tracking is still not working for participants. I used my login information and it keeps giving me an error. This is AFTER the app update came out was downloaded.

  • By

    Unusable App Crashes Immediately

    Upon first launch, the app stayed open long enough only to prompt me for permission to receive push notifications. Then it immediately crashed. And now it crashes immediately every time it launches. It’s completely unusable.

  • By

    App crashes - doesn’t work

    I have downloaded this application twice. If prompts you to download the data and ays its doing 350+ processes. Then as soon as you touch “visitors” it completely crashes. I can’t even get past the first page let alone track loved ones.

  • By

    Half empty and half broken

    Navigation is awful. Really no good content 2 days prior to race (despite the promises). If you don’t invest, please kill the app and have runners use a mobile site. A PDF of your printed program would be more useful than this app. Waste of our time

  • By

    Crashes every time I try to use it

    I have 2 friends running the marathon later this month and have been trying to get the app to load but every time I hit “visitor” it shuts down and kicks me out!

  • By

    Crashes upon opening

    I’ve been trying to open this app for days but it always crashes as soon as I select VISITOR or PARTICIPANT and there are no other options to get past the home page.

  • By

    An absurdly bad app

    Having done several other Marathon Majors and used the apps I can say without a doubt that this one is appalling. Half the features (like TRACKING) still say that they’ll be available in race week, and yet the race is tomorrow. Utterly pathetic.

  • By

    Berlin Marathon app

    Why was this app taken down so quickly? Can no longer see my daughters results. Chicago Marathon leaves its app active for 11 months. Why doesn’t Berlin do the same? Ridiculous!

  • By

    Tracking Runner

    Every time I attempt to access through the visitor option, the app closes out.

  • By


    There are two buttons: visitor and participant. BOTH crash the app. Which button do I click if I am spectating the race or want to track a runner?

  • By

    Won’t open

    Once I tapped on participant the app just crashed and exited. Happens to me and my husband both iPhone X or newer. Pls fix this hopefully way before race!

A better way to Contact apps

You can now contact BMW BERLIN-MARATHON customer service directly
via Email using our new site -

Contact BMW BERLIN-MARATHON directly


Yes. BMW BERLIN-MARATHON is very safe to use. This is based on our NLP (Natural language processing) analysis of over 36 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for BMW BERLIN-MARATHON Is 63.3/100.


Yes. BMW BERLIN-MARATHON is a totally legit app. This conclusion was arrived at by running over 36 BMW BERLIN-MARATHON User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BMW BERLIN-MARATHON Is 63.3/100.


BMW BERLIN-MARATHON works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with BMW BERLIN-MARATHON? Report Issue

Leave a comment:

Why should I report an Issue with BMW BERLIN-MARATHON?

  1. Pulling issues faced by users like you is a good way to draw attention of BMW BERLIN-MARATHON to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BMW BERLIN-MARATHON customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BMW BERLIN-MARATHON.

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