Contact Pearltrees Support
Company Name: Broceliand SAS
About: Pearltrees lets them organize everything and collaborate with anyone.
Headquarters: Paris, Ile-de-France, France.
Pearltrees Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: participation@pearltrees.com
Website: 🌍 Visit Pearltrees Website
Privacy Policy: https://www.pearltrees.com/info/terms
Developer: Pearltrees
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Privacy & Terms:
http://www.pearltrees.com/info/terms
4 Most reported problems 😔💔
I need to cancel my subscription and can not find the button to do so.
Great on PC; mobile?, not so much
by Tfkempo
I've been using this app for many years.
It performs as advertised if you use it on the PC; if you use it anywhere near its promised capacity on mobile, it's barely usable (the quantity of material I've got is considered to be the cause, I'm at 12% of capacity).
Crashes more often than not; "Premium support" has been promising a fix for almost a year. I was a "power user"...
Not private & Won't even let you try it without an account
by Zarafa
I thought this app looked good, but when I went to try it, I couldn't do anything without setting up an account. I absolutely hate this trend toward apps that make you give info about yourself before you can even try the app to see if you really want it.
So I went back to the App Store to re read the app description and reviews. As I often do, I brought up the most critical reviews. That was how I learned that user's Pearltrees and profiles are public by default -- and you have to pay $30 yr to keep your info private! And some of the reviewers had only learned this when they were contacted by complete strangers on line.
I think it is outrageous for a developer to insist on your giving them personal information just to try out the product. Moreover, I think it is devious of a developer to make info public by default without clearly saying so.
Couldn’t sign in or sign up
by Coyernut
Tried to type in boxes but text didn’t show up even though curser was moving...has worked years before and seemed like an okay program.
Have a Problem with Pearltrees? Report Issue
Why should I report an Issue with Pearltrees?
- Pulling issues faced by users like you is a good way to draw attention of Pearltrees to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pearltrees customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pearltrees.
