Contact Paris By Metro

Contact Paris By Metro Support


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About: VISITING PARIS? Let Paris By Metro help you see more of the city and suburbs
without getting lost - it's the easy to use app that no traveler should be
without. Perfect for the holiday or business traveler, Paris By Metro will save
you time and money with detailed transit maps, route planners, currency
conversion, and travel tips.


 
  2026-02-06

Paris By Metro Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.








3 Most reported problems 😔💔

4.8 out of 5

Doesn’t work anymore on Apple Air 2

2025-03-21

by Montessa Hall

Does not work on Apple Air 2. Why not?

App crashed first day in Paris

2025-03-22

by ClintLJ

This app started out working great on my ipad but halfway through our first day in Paris it crashed every time we would try to get directions between two stations (the most useful feature). That pretty much left it as nothing more than a map of the Metro. Even then it would crash periodically. Not recommended.

Overall good app

2025-03-23

by Asenamd

Overall it's a good app for getting around the Paris metro, but would have also like a time estimate on the journey like the presslite metro app seems to have. Does on occasional just close on you when looking up a route, but overall clear maps and made it easier to get around.




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Why should I report an Issue with Paris By Metro?

  1. Pulling issues faced by users like you is a good way to draw attention of Paris By Metro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Paris By Metro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Paris By Metro.


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