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About: Dav El | BostonCoach is the largest privately owned chauffeured transportation
company in the world and maintains its highest quality and safety standards
through innovation, dedication to the customer and personal, professional
service. Dav El | BostonCoach offers the most comprehensive executive ground
transportation services available, including: • Deluxe Limousines, Luxury
Sedans, Executive Vans, and Buses • Profess.



Dav El BostonCoach Customer Service 💢

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Developer: Dav El | BostonCoach








3 Most reported problems 😔💔

4.8 out of 5

Driver didn’t show up

2025-03-26

by Hence Yenx

I had a ride scheduled for 1 PM today. I called the one 800 number at exactly 1 PM as my driver hadn’t shown up. The operator put me on hold for five minutes and then came back and said that the driver was pulling up at my location. I told her I knew that was not accurate as I live in a gated community and the security guard had not called me yet to have me grant access for the driver. I then got into my car to drive myself to the airport as I just knew the driver wasn’t going to show up. I received a call at 1:09 stating that the driver had just arrived at the security gate. That means he would not have made it to my house until 115. that would’ve made my connection to catch my flight close. This sort of service is abysmal at best.

Dead Battery, late to airport got an Uber

2025-03-27

by Battery Dead Fred

Use this service 2x per week, 40 weeks per year, something like $12k. Came out, the car was dead. We tried to jump the battery, nothing. Had to get an Uber to airport. Will be a photo finish if I make this flight. Support said they would refund me for this trip, and a $50 credit on the return trip. Whoop dee do! If I miss this flight, will they pay the change fee and loss of billable hours for my client? I’m guessing no. Fleet management basics, like oil, tire pressure and battery health seem like an obvious approach for a professional livery service.

Total waste of time!

2025-03-28

by --Alec.....

I’ve been using you guys off and on for a couple of years and most of the time it’s been ok a little expensive but I figured it was worth it.
Well today I was a total let down. I simply wanted to go from downtown Seattle to the Airport but after it was schedule and confirmed I get a notification that you were running a little late, 40 minutes is not a little late especially for someone going to the airport. So I just booked Lyft and they showed up in 3 minutes. Why would I ever book GroundLink again, I see no benefit. Thanks


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