Contact Garage Support

by Anna Bubbletea

I have been shopping at Garage since my freshman year of high school and now Im currently a Sophomore in college. Every clothing line they have put out, I have always found at least a few clothing articles that I love! I have never not found anything I didn't like. Using the app has allowed me to easily access their line for shopping.
However, the app I believe has a lot of room to grow. When I decided to make a purchase in my cart, some of the clothes are no longer available and I will have to manually find the clothing article because I dont specifically know the name of it. I think having some sort of red box over the item to show its unavailability will make it easier for me to take out the item. Another thing is during purchase, I sometimes can not see the details of price for my purchase. I use coupons and I can not really tell if there was any deduction taken off.
Lately I have been browsing on the app but I end up having to go on my Mac to purchase the item(s) due to this. Though the app I believe is still a work in progress, I still love the company as a whole. I am always satisifed with the clothes and the service provided in-store and online everytime I walk into the store or have an issue with my order.

by Itsshortie

Truthfully, I adore this store. I’ve been shopping here since I was about 15. I’m 21 now. Their jeans are basically magic. Every since I started shopping there I’ve never struggled with finding jeans that fit and made me comfortable which was my issue my whole life. I’m so glad I stumbled across this store 6 years ago. It’s really the best thing to ever happen to me. I just got a package today from them. I ordered some new clothes since all of my stuff is stuck at school. The clothes are so comfortable, I’ve accidentally fallen asleep in my jeans more than once. Most of my wardrobe is from here. And I love catching a sale from them. 10/10 would recommend shopping here. And their stores are always so neat and well organized. They need one in Greensboro, NC!!

The only reason I gave them a 4 instead of a 5 is because sometimes the app lags or doesn’t update my profile info correctly. But I love love love this company. If I could work for them right now I would (but quarantine..). They also have really quick delivery. Sometimes my order comes so quick I forget that I even ordered anything since I always expect some crazy long wait from clothing stores.

by That Hedgehog Lover Aurora

I love shopping at Garage and love their clothing selection. For the most part, the app works well but I think there’s room for it to improve. When I’m shopping in store, the app crashes a lot. It takes time to log into a store iPad and defeats the purpose of having the app. I think this bug could be addressed so the app is more reliable. It’s also confusing to collect badges and coupons. I completed my profile, but there’s nowhere for me to collect my 10% coupon as a reward. There’s no instructions on how to receive it and it hasn’t unlocked anywhere. This can be frustrating and I still haven’t figured out how to access it. For the badges, I think spending $500 is a little unrealistic for some people. I don’t have a lot of money to spend on clothes, and I will never reach VIP status because of this. I think a badge of $250-$300 is more realistic. The badges and coupons are the most difficult part of the app and don’t work properly. Besides this, the app is easy to navigate and helpful for shopping. Sometimes the items in my shopping cart don’t save, but I can just go back and find them.