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About: Houston’s hub for news and conversation.

Headquarters: Houston, Texas, United States.



Houston Chronicle Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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7 Most reported problems 😔💔

4.5 out of 5
JOE Wrigge
2023-04-23

i DID NOT GET A NEWSPAPER SATURDAY OR SUNDAY. LAST SUNDAY I DID NOT GET A NEWSPAPER. I WAS TOLD I WOULD BE ISSUED A CREDIT. INST... Show more

Sam Smith
2023-02-28

Hi, Are you still in business? I found a few errors on your site. Would you like me to send over a screenshot of those errors? R... Show more

Theresa Kirschke
2023-01-22

I have not gotten a paper today and this is the only day I take the paper. This has happened many times in the past.

... Show more
Sue Harral
2022-04-05

I am enrolled for two Sunday subscriptions. Please cancel one of the subscriptions, Sue Harral

Fishwrapper

2022-05-25

by 10strikes#

The Houston Chronicle used to be a newspaper. It has turned into nothing more than a propaganda sheet for the democratic party. We no longer can even read front page “news” stories that are not editorials. Some of the biggest stories that affect our very democracy are not even covered: The Russian ... Show more

Review

2022-06-01

by J Skep

The Chronicle has a nasty habit of writing a story, then showing that story for three or four days. The Sports section reports on the local pro teams and ignores the rest of the pro teams. The same goes for college sports
Finally, the Chronicle sticks OpEd articles in the news sections far too... Show more

Houston Chronicle App

2022-06-08

by Jodymitchell

The app is glitchy, takes too long to load articles, does not hold the position in an article if you switch off the app before completing reading (instead taking you back to the top), and occasionally takes you off an article altogether. Additionally, articles that appear on the front page are not... Show more


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