Contact Gett Support
Published by GT Get Taxi Ltd. on 2023-12-26 About: Gett is geared for the business professional. Ride in comfort on your business
account, both on-demand and pre-booked.
How to Contact Gett Customer Service/Support
Listed below are our top recommendations on how to get in contact with Gett - Ground Transportation. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Gett - Ground Transportation. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GT Get Taxi Ltd.
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Developer: Gett - Worldwide Corporate Ground Travel App
E-Mail: [email protected]
Website: Visit Gett Website
Reported Issues: 5 Comments
By Merton Cohen
1 month agoI have received 3 receipts for one journey and presumably have been charged 3 times. All the receipts referred to the same vehicle with the the same driver on the same date and time, 26/02/2024, 11.39 AM. One of the receipts was for a cancellation fee only a couple of seconds before the other receipts. Can you explain this situation? There was no intended or attempted cancellation. Regards Merton Cohen
By judith hoff
7 months agoI WAS UNABLE TO LOAD MY CREDIT CARD INFORMATION TO MY ACCOUNT. PLEASE ADVISE. I CANNOT USE YOUR APP UNLESS MY RIDES ARE CHARGED TO MY CREDIT CARD. THANK YOU.
By bsmaphd
Marvin Carsley
I have to say every successful organization has its bad apples. I order a get car from the west end to Heathrow airport and within 2 minutes of my placing the order the car arrived as I met him at the curb the trip was very fast and from start to finish less than 20 minutes for the entire trip. So much for the good part. When I got my billing I was shocked to see the driver in addition to the fare of 55Gps Put on high traffic item and the a waiting charge for 14 minutes when in fact he did not wait for me. I waited for him and last when he was so unhelpful when We arrived at the airports he added a tip for himself without permission This driver obviously gives the entire group a bad rap. I complained to the care department sritting to Gigi and Paula but got nothing but silence Be careful when you use these people charging the trip to your credit card. Lots of rooms for abuse MC
By cannotorcan
I can’t even set it up!
I have been trying for six days now to put in my mobile phone number so that I can create an account. I do have an iPhone and the latest iOS. I’m leaving the country in less than two weeks. It keeps giving me an unexpected server error. I have emailed and called the few customer service contacts I can find, but nobody can tell me if the app is down or help me with this issue. So I don’t even have an account yet and therefore cannot do certain things that it advises you to do when you’re having trouble with your account. Where are you supposed to turn for help with things like this? It’s not made clear anywhere on the website or in the App Store.
By SLD19
Awful customer service
Been using them for years and finally had one issue that needed resolving or any kind of help and they blamed me for it. The app said that I was in a car that I had ordered when actually the driver was still on his way to me. I just wanted to make sure I wasn’t paying for the time I wasn’t in the car and was still waiting. Customer service found a way to blame it on me for not getting a physical receipt and said their system is not connected to the drivers meter, which seems a HUGE oversight in my opinion. They were rude and could not care less about helping me. I felt like I was on trial with them for just asking a question
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