Contact RV LIFE Support

So many issues it’s hard to describe….sadly since I signed up for the subscription service (annual). I have since canceled it. While the campground reviews and information is somewhat valuable, just about everything else is close to useless. Let me explain some of the shortcomings. 1. The favorites list only recently shows the correct location. 2. When the application is updated, it requires that “all” the downloaded maps be updated. This would be fine if they updated in the background, but they don’t! The app is next to useless when the maps are updating. 3. Navigation….voice navigation rarely works, RVLIFE maps are very sparse and not trustworthy. 4. Apple CarPlay is a joke, locks up, crashes the phone, again, useless. The list goes on but my finger is tired. Anyway, you get my drift. For $50 a year, you(I), expect much better. I’m out.

I punched in our destination and picked the route that would take us cross country rather than the first one which was all highway. As we headed out it became evident it decided to take us the highway route and had changed it without telling us. The directions it did give were excessively long. Like we began joking “take a left onto NH 16, Portsmouth, Atlantic Ocean. Ferry to Europe, Germany, Russia, China. Turn left turn on signals.” Good lord. Take a queue from a real fps like Garmin. There’s the right level of detail, and then too much. We used this for a total of 30 minutes. Wish I hadn’t paid for it at all. Gave it one more try to get directions home and despite having downloaded offline dat for all of the trip it couldn’t do anything on one bar of service. Every screen locked up and crashed. Pointless.

I tried using this app’s GPS functionality several times to disappointing results. One time the directions were to go down a scenic loop road in a large state park, then turn down a 8 mile long dirt road. The better option would have been to go 10 more minutes north to a large highway. A second attempt to use this app provided no route, despite removing all avoidances. Google Maps easily routed me down a safe route instead. A third attempt routed me down several small state highways and would have added an hour to my trip. All in all I’m disappointed with this app as I had high hopes it would be my go-to GPS while full-timing around the US. I emailed support asking for a refund and was told I could cancel my subscription through iCloud subscription settings but was not offered a refund.