Star Alliance Reviews

by Teddy Amos

It won’t let me connect my connected miles account to star alliance so I could have a account it is bad app and needs a update

by Turdferguson01

What is StarAlliance supposed to be for? Airline apps should be able to do 3 things: book flights, mobile check-in, track points/award status. This doesn't even attempt to do any of those. I don't care where lounges are located in airports, which seems to be the primary function of StarAlliance. Also, it takes a really long time to load, especially for an app with no functionality.

by Tommack

StarAlliance does not take input very well. None of the scan features actually work and everything has to be done manually. Maybe an update in the future may solve it but as of right now StarAlliance is useless

by MarkusWayne

StarAlliance is a total waste, too down load..........
Had the wrong data for my flight and in general is just not a good app for the function it is suppost to provide, guess I will have to buy flight tracker, which is what I though I was getting, but just for Star Alliance.....Delete, delete, delete

by BestMe1

Biometric input is great…but only two of the 26 partner airlines are available. You can’t register with the site for ff members to keep track of anything; you can’t book flights; where lounges are??? You might as well locate bathrooms: never experienced a problem locating a lounge or a bathroom at any airport in the world.
So what’s the point of StarAlliance?

by Jeb1969

SA needs a new IT team. First, I never received a update notice in my App Store. Second, after finally figuring out the previous version wasn't working properly I decided to delete and re download. This is when I found out their was a new version released over a month ago. Third, this new app version doesn't work either. Continually tied up in 'Please Wait' mode. Your OUT!!!

by OperaSwain

The registration process freezes when you are asked to scan your passport. The scan brings up the details of your passport and asks for verification, then freezes. Rescanning does not provide different results. StarAlliance is essentially worthless.

by Thenewcolossus

StarAlliance says it can register you for biometric airport control, but when you try to add your passport it will bounce back and forth between “hold the document steady” (even if you’re holding it perfectly still) and “avoid glare on the document” (no matter how much light is or isn’t on the passport). Tried for 20 minutes to upload my passport photo and just kept getting error messages. Just let people manually upload a photo of their passport! Stupid waste of time! Skip StarAlliance.

by AndroidExpatriate2015

Doesn’t really do much.

Would be nice if it could automatically load flights based on confirmation and or booking number. Even better if it could cross reference frequent flier programs across the Star Alliance- i.e track my United miles when I fly Air Canada.

by Leechambliss

There is one piece that would make this a more useful app. That is, the ability to download a copy of your boarding pass. Compared to Delta's app. With Delta, I can download my pass, show phone to TSA and gate agent, and never have to keep up with those pesky paper tickets. It is a real convenience, something Star Alliance lacks

by Ah-rock

I can never remember which airlines are in the Alliance so StarAlliance is helpful from that perspective. Also helpful is the flight status and lounge info.

I was really hoping to see flight pricing information (and helpful filters like kayak has). Perhaps in a future release??

by B The Dad

It would be great to partner a Euro Bonus number with some of the functionality.

by Chicago_Monkey

Some functions most of the individual airlines apps have, and this one not:
1) login only seems possible if you use Lufthansa or Swiss with Biometrics.
2) You can’t add my trips with last name and reservation number. You must enter origin, destination, airline, flight number and date.
3) you can’t make any lounge your favorite.

by Bluebird85

Some bugs-the flight status doesn't update when you reload but remains. Via a laptop the data is more accurate.

Perfectly comes the airport map and the scheduled flights of all this app members.
So: improve and it'll be fine!

by Shara G

To those who gave bad reviews because they couldn't book flights, etc... Star Alliance isn't an airline! You should know what you're downloading before doing it and don't expect it to do things it's not supposed to do. Good for what it is designed to do.

by FrequentOof

StarAlliance needs a lot more to be useful. It would be a LOT better if it had the ability to have check in for flights, a place to load boarding passes, and a place to store frequent flyer cards so you don’t have to download each airlines app. Other than that, it’s a good(ish) app. (It would also be good if you were able to get a Uber or Lyft sooner.)

by Harp Explorer.

I'd say its pretty good. Checking flight status is pretty straight forward, getting airport info is also pretty good. It gives interesting facts about the city and such. WHAT NEEDS IMPROVEMENT: less loading time when app is launched, add a map view for the airport with GPS, add flight check in for most airlines. These are the things we want. Just a little more work for you guys. Interface is good.

by John B 2773

Registering my biometric profile was quick and painless. I am looking forward to using it next time I fly from Frankfurt or Munich. Well done, Star!!

by Clubworldgamer

StarAlliance works like a charm... Until now i cant find any bugs. Well Done and keep making StarAlliance even better.

by Dkfidjffjfjjfgj

It’s a good app but I feel like if United airlines (one of your members) re-did it, it could be so much better. United has such an amazing app and convincing them to do it wouldn’t be that challenging. It also is a bit behind competition such as oneworld and skyteam.
And it could use features like telling you what you need for lounge access and maybe like a personal IFE that has all the movies from your members?

by T H M

StarAlliance is missing info on major Star Alliance hubs. It is free, and you'll get what you (don't) pay for. Best part of StarAlliance is the splash screen. FlightTrack Pro, iFlyPro, and BoardingPass are miles better. Granted, this was released a month ago, but you don't publish a 300 page book when only 100 pages are written.

by Asconaut

Don't understand what this is supposed to be for... Can't do anything but check flights (randomly listed) one can achieve much better results with other travel apps.

Come on Star Alliance... You can do better than this!

by Scotticus326

I can see the start of what could be a useful app, but the content isn't ready -- under airport info, for example, not even all of the major alliance hubs are loaded. StarAlliance could be good, but it launched way too early in its development.

by Uagsds

App works ok but would be nice to be able to sort results by arrival departure or elapsed like oneworld's app does

Also and more importantly we really need the choice to be able to download the entire flight database to use in offline mode while in flight. In planning for delays or the next leg of a trip, this often happens while on an aircraft and it's not enough to rely only on the recent searches and just make those available. If my flight is late arriving and I'm going to miss a connection, I want to be able to know my alternatives before I land so I can get right to work on them.

This function existed in the now-defunct PalmOS app so it should not be too hard to re-create.

by De--

I like the lounges info section. Just what I wanted!