Contact The Dallas Morning News

Contact The Dallas Morning News Support


Company Name:

About: The new Dallas Morning News app combines two apps into one. Our ePaper and live
News feed are now together in one app.



The Dallas Morning News Customer Service 👿🤬😡😠💢😤

The Dallas Morning News Contact Information

Listed below are our top recommendations on how to get in contact with The Dallas Morning News. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Dallas Morning News. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).





Privacy & Terms:

https://www.dallasnews.com/help/terms-of-service/

https://www.dallasnews.com/help/privacy-policy/




Read 3 Customer Service Reviews 😭😔💔

4.5 out of 5

Please fix

2022-05-02

by Crafty 45

This version is not using my entire iPad screen and I have dead space along the bottom and right edges. Have you ever considered getting after user opinions before making final decisions? Also if you enlarge the font at all by stretching the page you’re not able to go to the next page of the paper until you totally put the page back to its original size. Another thing – when I send the crossword puzzle by email the subject of the email is insanely long can you make it just say something like “Dallas morning news puzzle “ thanks.I’m giving one star for now because you took something that was finally working relatively well and set it back I’m looking forward to improvements you can make as soon as possible. Thank you.

The new app does not support existing subscriptions

2022-05-09

by Landlockedsailor

I have had a subscription to the Dallas Morning News for several years. When I bring up the new App, I am shown headlines, but when I try to select a story it asked me for an ID and password. With an iTunes subscription you don't have an ID and password combination. I still have a month left on the current subscription.

I have been back and forth all afternoon with the Dallas Morning News and Apple. Apple says it is a developer problem; Dallas Morning News says it is an Apple problem. At one point, Dallas Morning News found my email address, but we still couldn't use it by using that to reset the password.

While the new app looks very good, I feel I have been cheated. I finally canceled my subscription and tried to create a new one. The new subscription fee is more than double what I had been paying.

Dallas Morning News as a Watchdog columnist who loves to investigate and go after cheats. I think I'll try him and see if he's willing to take on his bosses.

Flawed system, biased columnist reporting, improving balanced editorials and a great read on my iPad

2022-05-16

by Jim Lomonaco

The system has a big bug: when selecting an article of interest to share via email or text, 99% of the time the wrong article is sent. It’s impossible to share or save an article of interest. You think you are selecting the correct article only to find another article is attached to the email or text. If you fix this big bug you go from 1 star to 5 stars. I love the app and reading the paper on my iPad, except for this issue.

Additionally, the paper’s editorials are still slanted to the left, but I have noticed over the past several months an effort to share opinions from the right as well.

The columnists are almost 100% biased and always report from a left’s viewpoint. Need to hire more balanced reporting columnist for the paper.

I prefer balanced reporting of the facts and not biased reporting either way. I am intelligent enough to have my own opinion from reported facts and not be schooled or told what my opinion should be.


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