Contact FOX 4 Dallas Fort Worth Support

This is the second time I’ve downloaded this app. Initially, i didn’t recall the reason I previously deleted it. Two days into using the app, I’m frustrated to recall the reason. I’m dumbfounded to find there is only a single thumbnail picture available for each news article, which promptly disappears upon opening the story. Therefore, once opening the page to read a story, the only visuals available are large advertisements. Nothing correlating with the news article. It’s unbelievable that such a long-standing, reputable news outlet in a large city to have such low standards in decimating news.

Two things about your app are most annoying. First, on the news feed, the same stories show up over and over, in random order, and they are often outdated. There is no organization to the page (Top stories, Local, National, etc.). Second, unlike most of your competitors, I cannot change the location on the weather page, much less save several favorite locations. And, please, don’t say get the WAPP. Why should I need, or want, two apps. None of the other local stations do that. I’d give you no stars, it it would let me. Thank you.

Constant re-wracks where the tape literally backs up and then repeats and repeats small segments of previously viewed content. Latency. Takes forever to load. Commercials constantly start, re-start and re-start during commercial breaks. It’s enough to drive one nuts! I’m switching to NBC affiliate. At least they run promos and the content doesn’t stall and restart over and over again. The news content flows without interruption. Am I seeing a pattern here? Ch. 5’s app runs smoothly and yours does NOT!!! It’s obviously not my carrier or my computer (nor the iPad). It is ALL Ch. 4’s problem. NO stars from me.