快手 app not working? crashes or has problems?

快手 Status

Last Updated on 2024-06-28 by Beijing Kwai Technology Co., Ltd.

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Summary of 快手 Problems 😠👌🔥

- Some users have experienced issues with the server, login, and abnormal account conditions.

- Private messages have failed to deliver for some users.

- Some users have been frozen and unable to like videos without a Mainland China ID.

- The app does not have a download video feature.

- Some users have had difficulty creating an account.

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Common 快手 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 快手 app on iOS and Android devices. Solve all 快手 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

快手 iPhone Issues and Solutions

快手 iOS app crashes, not working, errors
快手 iOS app network issues
快手 on iOS has black/white screen

快手 Android App Issues and Solutions

快手 has errors/crashing/not working
快手 server network connectivity issues
快手 has black screen

快手 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 快手 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 快手 app crashes or not working on Iphone (iOS):

Close and restart the 快手 app on iPhone
Update 快手 app to the Latest Version for iOS
Uninstall and reinstall 快手 iPhone app
Update your iPhone to the latest iOS version

Fix 快手 on iPhone unable to connect to server/internet connection issues::

To resolve 快手 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 快手 black/white screen (blank screen) on iPhone:

Follow the 快手 iOS app troubleshooting guide Here →

快手 Android App Issues and Solutions

Fix 快手 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 快手 app issues:

Force Stop the 快手 App
1. On android, goto "Settings" » click 快手 app. » click "Force Stop".

Update 快手 to the latest version on PlayStore

Clear 快手 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "快手 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 快手.

Fix 快手 unable to contact server/ 快手 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 快手 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 快手 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 快手 on android.

Solve 快手 black/white screens issue on Android:

Follow the 快手 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beijing Kwai Technology Co., Ltd., developers of 快手.