Ameriprise Financial Reviews

Ameriprise Financial Reviews

Published by on 2021-09-01

Get anytime, anywhere access to the information you need to help you make smart,
informed financial decisions. This mobile app is available for both iPad® and
iPhone®. As an Ameriprise Financial client, you can connect with your accounts
and your advisor. Or, use the app to find an Ame...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Ameriprise Financial Reviews

  • By

    App is definitely getting better

    I work as an iPhone app developer and at first I’d be frustrated with some of the things in the app. Wonky UX, things not always working, however the app has gotten much better over the year and feels reliable and less wonky.

  • By

    No longer works on iPhone

    Used to be a handy app to have on my iPhone. After an update it started giving a message saying “Failed to load configuration settings” and gets stuck in an endless loop with that message. Deleting and re-installing the app did not help. An app that never loads is not useful! Fast forward several months- app STILL will not work. Now I cannot even sign into to app. I am able to log into my account on the website - but not the app. Worthless!!

  • By

    Total View Lags

    It is hard to use this app to get a total net worth since the “total view” function can’t even keep Ameriprise accounts up to date on a regular basis. In the “Accounts” view I see one value and in “Total View” I see a different value for the exact same account both of which are Ameriprise accounts i.e., not an externally connected account. Shouldn’t these show the same number?

  • By

    Work in progress

    Need to be able to see trading information on my accounts. I can’t see my open limit orders. Also, tax lots are in the wrong order. Short term section appears before long term- but when you open up the sections the lots are then oldest to newest. Not very consistent. Brokerage positions can’t be viewed together- you have to pick a category. Also, there’s no way to use bill pay.

  • By

    Pursuit of 5 stars

    You’re Ameriprise. You should at least have 4.5 stars. What’s holding you back to lead the mobile app space for investments?

  • By

    Finally I start to like this APP!

    It’s been a while since I last used. Love the newer APP. I can check my acc and transfer $ easily. The the e-sign for Doc made so much easier since I don’t have to log into my desk top.

  • By

    Ok when it works

    About half the times I launch this app I get a ‘Failed to load configuration settings’ error and I can’t log in. Killing and relaunching, re-entering credentials, reseting network - nothing seems to fix it. When I can log in it shows my accounts correctly although I don’t think it has live market updates.

  • By

    Balances Don’t Update

    In both Account view and Total View these balance are suspect at best. Even if it says information is ‘8 minutes ago’ it is often 1-2 days behind. Should it be that hard to pull data or at least state correctly how old the information really is?

  • By

    No longer able to log in

    After last update this app no longer works. In typical Ameriprise fashion, they “improved” the tech to where it doesn’t work at all anymore. Can’t even log in even after deleting app and reinstalling it. Seriously, after a week this should be fixed by now!!

  • By

    Never works for me

    I have installed, deleted, re-installed, re-deleted, etc like 10 times. App will not allow me to login. Can login from web browser on phone or pc with same credentials but not from this terrible app. Really goes to show how second rate Ameriprise is in comparison to a more consumer forward company like fidelity (whose app is rock solid).

  • By


    Works fine but needs an update for iPads that use keyboards to read horizontal.

  • By

    Device Name Requirements

    I have never heard of any software that has specific requirements on a user provided device name. I turns out this app. is one of those pieces of software. Your personally provided device name cannot contain special characters (for example, parenthesis, double quotes, etc). It is pretty bad that an app. gives vague error messages, and requires a user to rename their device. However, with this 'workaround' the app works again. I will raise the star rating if Ameriprise fixes this issue.

  • By

    App is worthless

    Error msg “failed to load configuration settings”. Deleted app, tried again. Still will not load settings. Hit “send feedback” -no, that is not functioning at this time. Total waste of time. If they can’t build a simple app, can they even manage money?

  • By

    Total View Totally Wrong

    App shows only my external savings account under my bank, with all others (checking, credit cards, etc.) showing $0.00 This isn’t an issue with my bank as I see it available in many other apps.

  • By

    Preview on app

    Looking at the app and whether I want to use Ameriprise I laughed when I see the examples. 600 million, 400,00 and 2 million. Maybe this company is more geared toward heavy hitters and not the simple guy like myself. But I’m all in if you can turn my tens of thousands into millions.

A better way to Contact apps

You can now contact Ameriprise Financial customer service directly
via Email using our new site -

Contact Ameriprise Financial directly

Is Ameriprise Financial Safe?

No. Ameriprise Financial does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 163 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for Ameriprise Financial Is 13.7/100.

Is Ameriprise Financial Legit?

No. Ameriprise Financial does not seem legit based on our analysis. This conclusion was arrived at by running over 163 Ameriprise Financial User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Ameriprise Financial Is 13.7/100.

Is Ameriprise Financial not working?

Ameriprise Financial works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Ameriprise Financial? Report Issue

Leave a comment:

Why should I report an Issue with Ameriprise Financial?

  1. Pulling issues faced by users like you is a good way to draw attention of Ameriprise Financial to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ameriprise Financial customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ameriprise Financial.

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