Ameriprise Financial Reviews

As other users have already noted, the latest update to AmeripriseFinancial makes the process of extracting portfolio performance considerably less user friendly. It now takes more clicks to get less information. The previous version of this functionality was far from ideal (several implementations that offer superior customer experience are available in apps from competing providers), but at least I only had to tap once to see financial data for other periods.

Rate of return is ultimately the most important data point for a user of this service and now it’s much harder to calculate.

I work as an iPhone app developer and at first I’d be frustrated with some of the things in AmeripriseFinancial . Wonky UX, things not always working, however AmeripriseFinancial has gotten much better over the year and feels reliable and less wonky.

I can’t even get in. It doesn’t recognize any of my correct information. I’ve been in multiple times before, but not now. Also, AmeripriseFinancial won’t even appear as an app on my phone. I have to go to AmeripriseFinancial Store and open it from there. Yes, it’s supposedly downloaded as it gives me the option to open. Try to put your info in to reset your PW? Forget it. I hate AmeripriseFinancial. Since it doesn’t even appear as an app, I can’t even figure out how to delete it and start over.

It is hard to use AmeripriseFinancial to get a total net worth since the “total view” function can’t even keep Ameriprise accounts up to date on a regular basis.

In the “Accounts” view I see one value and in “Total View” I see a different value for the exact same account both of which are Ameriprise accounts i.e., not an externally connected account. Shouldn’t these show the same number?

For a financial company to put out such an app should be totally embarrassed. I would have given 0 stars if I could have. The only plus is that you get a picture of your total assets, but can’t use what you see to make any financial decisions. I would strongly suggest Ameriprise take a look at apps like SigFig, Schwab etc. Final kicker, when you try to log out, you get a message if your sure you want to sign out and AmeripriseFinancial freezes, not allowing you to log out.

Used to be a handy app to have on my iPhone. After an update it started giving a message saying “Failed to load configuration settings” and gets stuck in an endless loop with that message. Deleting and re-installing AmeripriseFinancial did not help. An app that never loads is not useful!

Fast forward several months- app STILL will not work. Now I cannot even sign into to app. I am able to log into my account on the website - but not AmeripriseFinancial . Worthless!!

Need to be able to see trading information on my accounts. I can’t see my open limit orders. Also, tax lots are in the wrong order. Short term section appears before long term- but when you open up the sections the lots are then oldest to newest. Not very consistent.

Brokerage positions can’t be viewed together- you have to pick a category.

Also, there’s no way to use bill pay.

It’s been a while since I last used. Love the newer APP. I can check my acc and transfer $ easily. The the e-sign for Doc made so much easier since I don’t have to log into my desk top.

Ameritrade keeps trying to get me to go electronically but AmeripriseFinancial they provide is ridiculous. I can’t get beyond the sign in screen without hitting the back button 60 times. I don’t have time for this. If you want to know the year I was born let me put it in there don’t start out with 2020 and expect me to backspace until I get to 1953. Do you only cater to young people who aren’t even retired yet? Ridiculous.

Ever since the new update, when AmeripriseFinancial verifies that you want to log out, the yes or no verbiage doesn’t show on the buttons, they’re blank. You have to guess when one is which.

About half the times I launch AmeripriseFinancial I get a ‘Failed to load configuration settings’ error and I can’t log in. Killing and relaunching, re-entering credentials, reseting network - nothing seems to fix it. When I can log in it shows my accounts correctly although I don’t think it has live market updates.

Simple and clean, easy to use. Hopefully they keep updating and making it better.

In both Account view and Total View these balance are suspect at best. Even if it says information is ‘8 minutes ago’ it is often 1-2 days behind. Should it be that hard to pull data or at least state correctly how old the information really is?

AmeripriseFinancial just disappeared from my screen. Now have to go to App Store to get it

After last update AmeripriseFinancial no longer works. In typical Ameriprise fashion, they “improved” the tech to where it doesn’t work at all anymore. Can’t even log in even after deleting app and reinstalling it. Seriously, after a week this should be fixed by now!!

I have had issues with the transfer and activity functions. For instance, when I try to check the activity, I’m kicked off of AmeripriseFinancial . In regards to the transfer funds option, instead of processing usd100,000, it cut off by 3 zeros, it processed a transfer of only 1,000. Not good!

I have installed, deleted, re-installed, re-deleted, etc like 10 times. App will not allow me to login. Can login from web browser on phone or pc with same credentials but not from this terrible app. Really goes to show how second rate Ameriprise is in comparison to a more consumer forward company like fidelity (whose app is rock solid).

It’s stuck on the loading screen and just spinning. There is a lack of features, you can’t see a quarter of what you can access on your computer.

Works fine but needs an update for iPads that use keyboards to read horizontal.

I have never heard of any software that has specific requirements on a user provided device name.

I turns out AmeripriseFinancial. is one of those pieces of software.

Your personally provided device name cannot contain special characters (for example, parenthesis, double quotes, etc).

It is pretty bad that an app. gives vague error messages, and requires a user to rename their device.

However, with this 'workaround' AmeripriseFinancial works again.

I will raise the star rating if Ameriprise fixes this issue.

You’re Ameriprise. You should at least have 4.5 stars.

What’s holding you back to lead the mobile app space for investments?

Error msg “failed to load configuration settings”. Deleted app, tried again. Still will not load settings. Hit “send feedback” -no, that is not functioning at this time. Total waste of time. If they can’t build a simple app, can they even manage money?

App shows only my external savings account under my bank, with all others (checking, credit cards, etc.) showing $0.00

This isn’t an issue with my bank as I see it available in many other apps.

Looking at AmeripriseFinancial and whether I want to use Ameriprise I laughed when I see the examples. 600 million, 400,00 and 2 million. Maybe this company is more geared toward heavy hitters and not the simple guy like myself. But I’m all in if you can turn my tens of thousands into millions.