Contact onTime LIRR Support

This app has subscription service where he charges four dollars a year. It requires you to register at their website and what does not have a way to capture the purchase that I made. And when you try to restore the purchase and if you cannot see my initial purchase it fails to honor my purchase. The developer of the app will not refund you the money. Apple will not refund you the money after 60 days. So you cannot get the money nor the services that you pay for. I hate getting ripped of. I hope Apple takes some action!

I work for LIRR and I used this app since it’s inception m because it was easy to use…especially when off-line or in airplane mode. This new version seems to require an internet connection. When offline or in airplane mode, the app doesn’t function as the screen is greyed out when starting up with a ‘loading’ animation that doesn’t load the schedules. I can’t use this app as I did previously with its previous off-line functionality. I get that the developer needs to generate revenue. I’m usually connected to Wi-Fi but when I’m traveling and do not have an internet connection (which is often enough), this app is unusable. Please fix this and I’ll change the rating as this is a great app before the new version.

2nd New Feature - MobileWare insists you provide your real-time location, or else they are going to cover a third of your screen, including relevant information, with a bright red drop-down banner that you can’t close (until you let them and third-party advertisers track you). I’d gladly pay for a one-time purchase fee or low annual subscription, but I don’t trust developers that want to track you and employ these methods. This is otherwise a very good app, and some of their other apps I’d also consider. I’d be especially skeptical when those apps are of a financial nature. So, instead of subscribing, I’ll probably be deleting this app sooner rather than later. Too bad. MobleWare was an excellent example of a well designed app in versions past.