Contact KBTX News Support
Company Name: Gray Television Group, Inc.
About: The Brazos Valley news experience you’ve been waiting for is finally here!
Catch the latest news, sports and weather wherever you go with the KBTX iPhone
application.
Mobile Local News takes the best features from the KBTX newscast
and Web site and rolls them into a mobile experience that is a must on your
iPhone.
KBTX News Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with KBTX News. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact KBTX News. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gray Television Group, Inc.
Read 3 Customer Service Reviews 😭😔💔
Crashes before able to open
by Brad Bonghit
This app perpetually crashes upon launch or when attempting to read a news item. The current version isn’t the first to do this. And this version for iOS 13 is 2 weeks+ old, so fixes should have been made by the parent corporation, Gray. But this one is particularly charming, since it was simultaneous to the cable/ISP monopoly here changing (screwing up) it’s billing and notifications. I would guess that in a month or so this news app will update again, and stabilize for another month or two, followed by another found of the same. Maybe they should hire an outside contractor to write/update their app.
App won’t open after 3.4.6 update
by Gold007eye
Since this update the app opens and crashes consistently. Have power cycled phone to no avail.
Also for a news app it’s horrible that they update Facebook with new stories before their own app. Not everyone in the world uses Facebook or relies on Facebook for news from their local station.
Also having old stories showing at the top before new stories makes no sense as well as showing a news stories updated with no actual content change.
Im not sure who the editor of KBTX is but grammar and spelling is always horrible on the news stories. It’s like they are required to proofread their stories before publishing them.
ABC13 app gives a nice option to submit issues right from the story. Y’all should do this. Numerous times I have read articles with swears in the because of lack of proofreading.
Won’t open on iPhone X
by Former Online User
Poor app design...being close to Texas a&m you would expect better....I agree with poor performance in the other reviews, but with my new iPhone X the app will not open at all....sent KBTX an email and after a few days got a note back saying the would look into, but it’s been two months and app still doesn’t work..... don’t think they care about online users (or ad revenue from their advertisers) as long as people watch their television channel ....this app just made me switch to someone else
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