SXSW Status

Last Updated on 2024-10-30 by SXSW, LLC

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Summary of SXSW Problems 😠👌🔥

- Have to scroll back to the top when changing days in the day-by-day schedule

- Could use more filters, such as for theatre locations

- App is useless for planning experience due to various issues, including slow performance and RSVP not working

- Difficult to create a calendar around interested events and track events at a venue

- No easy and simple way to share schedules with others without connecting to Facebook or physically showing it

- Burns through cellular data quickly

- Confusing menu items and content organization

- App is buggy and doesn't properly sync favorites or scale for growth of content

Have a Problem with SXSW® GO - 2025 Event Guide? Report Issue

Common SXSW Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SXSW app on iOS and Android devices. Solve all SXSW app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SXSW iPhone Issues and Solutions

SXSW iOS app crashes, not working, errors
SXSW iOS app network issues
SXSW on iOS has black/white screen

SXSW Android App Issues and Solutions

SXSW has errors/crashing/not working
SXSW server network connectivity issues
SXSW has black screen

SXSW iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SXSW app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SXSW app crashes or not working on Iphone (iOS):

Close and restart the SXSW app on iPhone
Update SXSW app to the Latest Version for iOS
Uninstall and reinstall SXSW iPhone app
Update your iPhone to the latest iOS version

Fix SXSW on iPhone unable to connect to server/internet connection issues::

To resolve SXSW network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SXSW black/white screen (blank screen) on iPhone:

Follow the SXSW iOS app troubleshooting guide Here →

SXSW Android App Issues and Solutions

Fix SXSW not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SXSW app issues:

Force Stop the SXSW App
1. On android, goto "Settings" » click SXSW app. » click "Force Stop".

Update SXSW to the latest version on PlayStore

Clear SXSW App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SXSW app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SXSW.

Fix SXSW unable to contact server/ SXSW internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SXSW » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SXSW » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SXSW on android.

Solve SXSW black/white screens issue on Android:

Follow the SXSW android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SXSW, LLC, developers of SXSW.

Verified email ✔✔

E-Mail: techsupport@sxsw.com

Website: 🌍 Visit SXSW Website

Privacy Policy: https://www.sxsw.com/privacy-policy

Developer: SXSW LLC

About this app

this app® GO, presented by Showtime, is the official mobile app for getting the most out of attending this app 2023. With this app GO, you can upload your badge photo,build your schedule, and network with other attendees. Sign in with your this app credentials to unlock these features.