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by Verder_

This app is trash and you always ignore the feedback, but it was at least somewhat manageable.

If I’ve favorited a band, then any added showcases should show up for that band in my schedule. Instead I have to find out the shows been added and then go locate the artist, find the new show, and manually add it.

You removed the ability to reach a venue through an artists show time that allowed you to see who else was also playing there. Please just bring this back. You took it out and put in a “get directions” button. Just add them both please you’re making it harder every year to see the music and talks we want to see.

It honestly blows my mind that a festival based on technology can’t seem to hire a company or a set of professionals to build a functional app. But don’t worry everyone - the new paramount adds work every time!

by Neploxo

I was logged into the 2022 SXSW Go app and couldn't get the schedule to update from last year so I realized I needed to update to the 2023 version. On loading it however, I'm presented with a login link that takes me to an empty profile page. Every link there results in a brief pop-up that says Tap to log in but which immediately disappears taking me back to the profile page. The login button at the top of that page does absolutely nothing. I can't find a way to clear the cache out so I am stuck unable to access anything useful in the app.

by Execute

This app is useful. It’s easier to access than the web schedule.

Although the functionality is limited (hard to scroll, slow response, can’t search by location) it’s actually one of the best conference apps since most conference apps are horrible.

However, the app has many, many ads. Every time you launch, there’s a non -skippable ad. My device is a bit old (6S) and this takes 5 seconds. It’s the same ad for Showtime. I’m already a subscriber. You can’t turn this off. It takes 5 seconds to load and tap “skip ad.”

When you’re browsing the schedule, there’s a non-skippable banner ad with 15-20% of the screen. Again for showtime. With the other navigation wrapper, this means you can only see 3-4 items and scrolling is jerky. This means when you swipe you go past where you want.

This conference is paid. I understand trying to get some ad revenue, but it’s worsening your user experience. Comically, there are dozens of sessions with great designers about design. There’s probably some SXSW employee weeping at having to sacrifice design principles for the release of this app.

I would prefer just a giant pdf and text search (not available).

Oh yeah, the capacity feature is neat, but not very accurate or useful. Although I don’t think this is a flaw in the app. Likely the data capture and estimate.