Contact IBackup Support
Company Name: IDrive Incorporated
About: The all new online backup app for iOS makes it possible to backup and restore
mobile data with a 'single tap'. Backup your contacts, photos, videos, and
calendar events to the cloud.
IBackup Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit IBackup Website
Privacy Policy: https://www.ibackup.com/policy_mobile.htm
Developer: IDrive Inc
3 Most reported problems 😔💔
SCAM
by Alfred_campos
Backed up all my info, and after that I’m pretty sure they hacked my laptop making it crash and now when my laptop reboots it’s just a blank white screen…. Unbelievable, charged me, stole all my information and now my laptops no good
ON TOP of all of that, app doesn’t even work .. literally just backed it up to the app and I tried opening on my phone and it just says unable to open file try again later and I try to convert it and it says no files to convert
Doesn’t work if you can’t log on
by Longtimefriend
I have the latest, May 13th update. The ‘invalid email or password’ comes on instantaneously, like it was coded into the Log In button. It can’t possibly check anything.
As i write this review, there is only 1 review less than 1 year old and that person gave 2 stars.
So now i wait for another update. Meanwhile i have to look for another way to backup iPhones and iPads.
Error
by Smoove354
Please fix this app my files are on this server 😤
Have a Problem with IBackup? Report Issue
Why should I report an Issue with IBackup?
- Pulling issues faced by users like you is a good way to draw attention of IBackup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a IBackup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IBackup.
