VBB Bus & Bahn: Route planner Reviews

VBBBusBahn works fine and the ticket was cheaper than buying over Deutsche Bahn. However, VERY IMPORTANT to know that tickets can’t be bought in advance & must be used within 4 hours of purchase. This wasn’t totally clear to me, despite the „please mind“ and „ok“ that has to be clicked before purchase. So, I ended up buying a ticket the night before my trip that I couldn’t use. Thankfully, the VBB Mitarbeiter were helpful & friendly and following an email exchange, I was reimbursed for the unused ticket.

VBBBusBahn requires access to your contact (why?). In order to buy ticket you must provide not only phone number but as well DOB (why???). VBBBusBahn collects all important info about single person. I hope they protect their customer data!

You cannot register unless you have a German number. (Activation doesn’t work) so if you are a tourist, you better buy your ticket from a ticket machine instead.
Also, ironically, VBBBusBahn asks you to permit access to tour contact list. Why is that??

App seems great for planning and the idea of being able to buy mobile tickets is great. Unfortunately it doesn't seem to work with a US mobile phone. I set up an account but am unable to retrieve the PIN despite multiple tries. There doesn't seem to be any email support either, only a German phone number. I think I can manually enter my credit card but I apparently will have to do that every time I buy a ticket.

Also - wish I could purchase multiple tickets and choose when to "activate" (validate) them from VBBBusBahn . Though I suppose that's ripe for abuse - people wouldn't validate until they see the policeman approaching...

VBBBusBahn now requires an account which you can only obtain with a German phone numbers. That’s incredibly rude to tourists and anyone else visiting. Might I say racis....

It’s like night and day compared to BVG app (which I ADORE!). Why can’t they learn from BVG?

Can’t add payment method. Can’t buy tickets.

Best app on the store at the moment. It's got all the functions that Fahrinfo lost with its latest update.

You can search by address, click for earlier or later results, you can see departure times by station (extremely useful with buses since they almost always don't stick to the regular schedule), all maps are there, u-sbahn, tram, 24h, potsdam. Walking maps are there as well.

And it even has some improvements over the Fahrinfo app, for example the departure times also show the real departure time right beneath with green/yellow/red fonts depending on the delay; and you can see the complete itinerary with all the stations you'll be passing by so you can make sure you are on the right track.

Only things they could improve: add the "graph" view so you see all the itineraries side by side by time and not just as a list. And add the stations maps, so you know where the h the TXL or 200 bus depart from at Alex or at the Hauptbahnhof, if Fahrinfo updates and brings back that functionality I might go back to them.

But all in all, best app so far! I might even stick with it even if Fahrinfo updates...unless they being back the station maps...then that'd be a dealsealer.

No more waiting in front of the ticket machine for the guy in front to finish looking for change or for the ticket to print out — you can buy your subway (U Bahn or S Bahn), tram, or bus ticket while you’re walking to the station. I see that some are having trouble after the latest update, but it’s fine on my iPhone 6s. And you can buy multiple tickets and mix an order for full and partial fare tix.

My daughter has an iPhone 4 and is having some problems with VBBBusBahn — for some reason, she can only buy a ticket on a wifi connection, not with her regular phone service. I don’t use the mapping function, so I can’t comment on that. VBBBusBahn is free, and if it works for you, I think you’ll find it highly convenient.

Buggy and poorly thought-out interface from VBB (especially for ticket purchases, which often fail to go through), do yourself a favor and just get the BVG app!

I would be lost without VBBBusBahn! I use it several times a day and it has saved me tons of time. I'm sure it's helpful for tourists but as a resident it's absolutely necessary to avoid wasting time going the long way.

I use VBBBusBahn every day to navigate point-to-point through the complex web of the BVG system. An essential tool. What is missing is access to view transit system maps. Also, VBBBusBahn is slow and freezes when you switch out of VBBBusBahn and back in.

And very complete feature set, except for terrible walking directions and lack of integration into Maps.

VBBBusBahn was so great and after the recent update, it no longer works. I have resorted to using Google maps to find my routes with the bus or train. It is really disappointing that it attempting to make VBBBusBahn better, it had been made dysfunctional and pretty much useless.

Works well and better than any of the other apps for Berlin.

Would be awesome for passbook compatibility so I don't need a ticket every time.

VBBBusBahn is absolutely useless. Login via Handyticket not possible, no explanations for the tickets are available, and tickets can't be purchased in advance - even if the form does offer the possibility.

I don't know how I would live without VBBBusBahn !! :-)

The current position option is really bad and not accurate at all. I wish i could just turn it off.

Last year i used VBBBusBahn on android to plan routes and buy tickets during my trip to berlin. it was exteremely useful. Now i downloaded iOS version and i cannot buy ticket anymore. What happened? You removed the crucial functionality of VBBBusBahn and it became useless.

There is a function to buy an online ticket but it doesn't work. When you click purchase VBBBusBahn just infinitely loads. Better off using the DB app.