Zoo Train app not working? crashes or has problems?

Zoo Train Status

Last Updated on 2015-01-23 by Busy Bee Studios

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Common Zoo Train Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zoo Train app on iOS and Android devices. Solve all Zoo Train app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zoo Train iPhone Issues and Solutions

Zoo Train iOS app crashes, not working, errors
Zoo Train iOS app network issues
Zoo Train on iOS has black/white screen

Zoo Train Android App Issues and Solutions

Zoo Train has errors/crashing/not working
Zoo Train server network connectivity issues
Zoo Train has black screen

Zoo Train iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zoo Train app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zoo Train app crashes or not working on Iphone (iOS):

Close and restart the Zoo Train app on iPhone
Update Zoo Train app to the Latest Version for iOS
Uninstall and reinstall Zoo Train iPhone app
Update your iPhone to the latest iOS version

Fix Zoo Train on iPhone unable to connect to server/internet connection issues::

To resolve Zoo Train network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zoo Train black/white screen (blank screen) on iPhone:

Follow the Zoo Train iOS app troubleshooting guide Here →

Zoo Train Android App Issues and Solutions

Fix Zoo Train not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zoo Train app issues:

Force Stop the Zoo Train App
1. On android, goto "Settings" » click Zoo Train app. » click "Force Stop".

Update Zoo Train to the latest version on PlayStore

Clear Zoo Train App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zoo Train app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zoo Train.

Fix Zoo Train unable to contact server/ Zoo Train internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zoo Train » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zoo Train » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zoo Train on android.

Solve Zoo Train black/white screens issue on Android:

Follow the Zoo Train android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Busy Bee Studios, developers of Zoo Train.

Verified email

Contact e-Mail: [email protected]

About this app

Award-winning, kid-tested and lots of fun, Zoo Train lets preschoolers learn as they play! - Kids can build their own train, complete with train engines, a variety of cars - then watch it animate and ride in the location of their choice! Zoo Train has received praise from parents and reviewers alike, including the Parents' Choice Awards - and it's a universal app so you can play on both your iPhone and iPad. Zoo Train features 5 different educational games plus sticker rewards for kids 2-5. We are proud of our stance on privacy and treat your child's privacy very seriously. Please contact us at preschoolgames@busybeestudios. com! (No sound? Please check your audio settings!