Contact Remotix VNC RDP NEAR Support

First, expect no tech support. No support boards, little documentation, no way to engage with other users. Worst experience in years with a product from this perspective. No discernible way to use function keys from the Apple keyboard for iPad Pro. The "manual" included (only accessible from launch screen, not during a session and not online) is for a Mac. They didn't bother spending an hour updating for iOS. I bought this for the remote audio recording capability which would (if properly implemented) be fantastic for Skype meetings off of my desktop at the office. No way to use AirPods or any other bluetooth headset. Only speaker and mic in the iPad. Going back to Jump Desktop which is marvelous and only lacks the recording feature. Oh, and it does sometimes work with the Swiftpoint GT which is an awesome product, but it does not work as consistently as Jump Desktop.

Title says it all. I bought this primarily to use against a Linux server backend running VNC. I have RealVNC also, silky smooth. Like butter; however unlike this it does not support the Citrix X1 mouse so I thought I would give this a try. This is unbearably slow. The cursor jumps all over the place making selecting anything extremely difficult. Selecting anything and then waiting for a screen redraw has serious lag. This is going over a hardwired connection or wireless. The ONLY reason I’m not giving this a 1 star is the fact it supports the Citrix mouse. Few companies do and they get props for going above and beyond for doing that, it’s just too bad that it couldn’t have been packaged into something I could actually use.

Hello Remotix devs, I am reporting the latest release broke the Apple Keyboard case functionality within your app. I have tested the Keyboard to make sure it is working (writing this review with it) and it does not work at all anymore within the app. Please fix the issue as soon as possible. I will edit my review once it is fixed.