Asia Miles by Cathay Reviews

Asia Miles Reviews

Published by on 2024-12-10

🏷️ About: Elevate your life with Asia Miles by Cathay. Get access to member exclusive offers and events, and enjoy exciting rewards by earning and spending your Asia Miles.


       


Overall Customer Experience 😎


🤬 Negative experience
57.5%

😎 Positive experience
29.0%

🫥 Neutral
13.5%

~ from Justuseapp.com NLP analysis of 20 combined software reviews.



Read 20 Customer Service Reviews 😠💢

2.9 out of 5
Crashes upon login

AsiaMiles crashes upon login. Even after reinstalling and rebooting the iPhone, AsiaMiles continues to crash when trying to login. I am on an iPhone 6 running iOS 9.0.1.

Clearly, making a convenient app wasn't a priority!

How come I have to re-type my this app number each time I want to access my account?
I can see my this app card, with my account number on it, yet I can't copy the account number and I have to re type it to login my account!!

bad update

my password is random 24 character and you don't allow copy paste on password field. super stupid modification. I'll rate 1 star every update from now on every version

Completely a disaster

I've no idea I even couldn't log on with my correct user name and password - that i could use to get on the web pages. I tried many times and seems to give off

Asia Miles

Sooo disappointed. Difficult to logout. Need to keep re-entering member number. Can't redeem flights etc etc. Overall awful feature functionality. Big Cathay pacific fan, such a shame this spoils their loyalty program.

Why is a Facebook account required ?

Why is a Facebook account - the most privacy invasive company- required for wellness journey? Surely, you can provide better alternatives- or are you selling our data to fb/meta?

Nothing works easily

Everything on AsiaMiles has a problem with it. Asia miles is the worst airline rewards program on the market today, if I didn’t fly Cathey so often then I would never use them. Big thumbs down.

It’s a hard sell

I’ve never seen an app that tries so hard to sell you stuff and make you “earn” miles but never tells you how to redeem them. The miles eventually expire and you are left with nothing. They spam you and badger you. And the password reset is cumbersome

Claim Missing Miles unusable and crashes

Unusable design. The first page of Claim Missing Miles will obscure the Ticket number that you type by displaying the keyboard on top so you cannot see what you type.

App Crashes when you accidentally select the wrong fare class and try to close.

Terrible

New everything but can’t log in, now locked out. Garbage

Always say password is wrong!

Password set a lot of problems sometimes say
No A No number or whatelse

More promo brochure than useful app

I would expect AsiaMiles to have an easier way of tracking bookings, and upgrades/waitlists. Instead, there are lots of ads and promos. To see the status of any reward, it seems you have to log in to separate airline sites, instead of that info being collected and contained in one useful place.

This is a very poorly designed app

Among other things although it supports Face ID - it makes you re-login for most activities. Also the process of searching for and booking award travel starts in AsiaMiles defined workflow before just giving up and sending you to a webpage. Why even bother?

The only reason AsiaMiles gets 2 stars is because it is better than earlier versions which were obviously written by a high school comp science club on contract.

It's not really a native app

Not responsive, slow, I'd rather use their website.

No “Wellness journey” section

How come it’s just me who doesn’t have “wellness journey” section for alternative miles-earning methods?

Works, but insanely slow

AsiaMiles is crazy slow and I don't understand the need for it since I seem to be able to manage my Asia Miles through the much better-designed Cathay app. Oh – it occurs to me that Cathay is not the only airline that offers Asia Miles. That's probably why AsiaMiles exists: for patrons of other Asia Miles carriers. But while it seems to work better now than it has in the past judging from the reviews I read here, it's still a very primitive and slow app that I'm just going to get rid of until I see some distinct need for it.

Simple and easy to use

Simple and easy to use

Award flight search

Would very much appreciated and make AsiaMiles more user friendly and helpful if something can be done for the process of searching an award flight. Right now, it is very difficult to find. Once found, it take 5 steps to get to it every time restarting AsiaMiles .

Thank you.

Asia Miles

I have been waiting for a long time for AsiaMiles (: Also I don't need to go on their website on my iPhone :D

All praises for this App

It's simple and concise. Very neat interface and easy to navigate. A pleasure to use.



Is Asia Miles Safe? 🙏

Yes. Asia Miles by Cathay is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 20 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for Asia Miles Is 33.5/100.

Safety Analysis

55.0% of users say app is Risky 🚨
55.0%

35.0% of users say app is Safe 👍
35.0%

10.0% of users have Some Concerns ⚠️
10.0%


Is Asia Miles Legit? 💯

Yes. Asia Miles by Cathay is legit, but not 100% legit to us. This conclusion was arrived at by running over 20 Asia Miles by Cathay User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Asia Miles Is 49.1/100..

🔏 Privacy & Data Safety

Asia Miles collected the following data from you:

  • Data Used to Track You:
    • Health & Fitness
    • Financial Info
    • Identifiers
    • Diagnostics
  • Data Linked to You:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Location
    • Contact Info
    • User Content
    • Search History

How was your experience with Asia Miles by Cathay? Post a Review




Features

Get access to member exclusive offers and events, and enjoy exciting rewards by earning and spending your Asia Miles.

Earn Asia Miles on flights, hotels, shopping, dining, payment and wellness.

Treat yourself using miles to book your next holiday or shopping from a curated selection of products.

Unlock rewards when you shop with Cathay, dine with our partner restaurants or achieve your daily goals on your wellness journey with us.

Editing your personal information, checking your miles balance, and viewing your transaction history on the app has never been easier.

  Contact Support
Developer:
Asia Miles Limited

Contact e-Mail: