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About: Griffin Communications is broadcast media company based in Oklahoma City.

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News 9 Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Griffin Communications, L.L.C.



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E-Mail: news9help@griffin.news

Website: 🌍 Visit News 9 Weather Website

Privacy Policy: https://www.news9.com/story/5e35d2912f69d76f620178fc/privacy-policy

Developer: Griffin Media, L.L.C.


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3 Most reported problems 😔💔

4.6 out of 5

Horrible app!

2022-04-27

by Its Time For Some Action

Such a horrible app and their updates just keep making it worse!

1) Updates way more often than an app should (probably explains the issues I’m having). They still have yet to get it right after several chances and several years with the app.

2) Loading times for videos are very slow on any of their pages. This is probably due to the 15 ads they allow on their pages. I can understand being shown an ad or two but so many ads that it effects my app usage is not acceptable.

3) Audio skips and/or repeats. This happens while the video keeps playing. So trying to understand the weather or anything is next to impossible.

4) as a page loads the page jumps up and down as it’s loading. This is probably due to the large and small formatted ads on the page. It Just makes it inconvenient to try to read a story on the app while the page fully loading.

This happens on 2 different iPhones, 1 new (iPhone11) and 1 older (iPhone7) so I know it’s not a phone processor issue. I don’t dare use this app without a WiFi connection as it takes forever to load, PLUS I don’t want to wait or pay data charges for their 15 ads.

It’s best to either watch the news channel on TV or just download an app from another news channel that u trust.

Media is dividing our nation

2022-05-04

by Soonerman-95

Unfortunately News 9 is getting pulled in and judged because you are an affiliate of cbs. I cannot with good faith watch your station anymore because of the sickening coverage of all things political by cbs. The media is the main problem in all of this division.

This sickens me because I have watched your station all of my life and I really miss it. We must all make a stand against the mainstream media. I sound radical and I have never been a real hardcore political person. I have always tried to vote the MAN not the party but the left which includes the media had pushed me far right.

I will have your app on my phone only because of the weather but will only watch your station for weather.

I wish that the local news in all states would stand up to your affiliates and give a voice to your viewers. Not all of us want to hear negative all the time!! If you have dirt on someone bring them in and let them defend themselves before you report.

Things are better than ever in our country. My 401k is up over 100,000 this year. No one talks about that. What is wrong with people. This has to be the craziest thing I have ever seen.

Worst OKC News App

2022-05-11

by W.D.K.

This app is 100% an ad delivery money-making vehicle for News9. Click a notification for a story, the app opens and IMMEDIATELTY plays a video commercial. Close the video, and the story you tapped for doesn't even appear, AND you can't even find it on the main screen! You can't customize your notifications to only get breaking news, weather, and/or traffic. You MUST also accept whatever dumb/unimportant stories they want you to get a notification for (so you'll open the app to see an ad). I deleted the app from all my devices. Stick with the other two OKC news apps—they're so much better. You can actually customize your notifications and read the story you came for.


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  1. Pulling issues faced by users like you is a good way to draw attention of News 9 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a News 9 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using News 9.


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