Contact Smurfs Village Support

I’ve been playing this game since it came out and have loved every minute of it... until now. The new UI is terrible compared to the old one. Overcrowding on the screen paired with new babyish graphics make the game seem less professional and more like something put together by an amateur. The new build menu also lacks compared to the old one, while the search feature is an amazing idea and the switch to purple is a nice little quirk when entering the vip tab, the shop has basically been downgraded in every other aspect, again due to overcrowding... all of the options are grouped closer together and the images and text are blurry as well as too much organization... the winter and Christmas tabs seeming like a good idea but never getting enough use to justify the added steps in the process. Confusion is also added in the crops as the stars are now grey making it seem as though there is nothing there. And finally, the game master no longer rewards a free box, why... that just forces players to have to be more likely to pay for good items. All in all... the new update isn’t bad if this had always been the way... but to consider this an upgrade from the old UI is not at all accurate

I played this game many years ago, a conversation triggered the memory so I looked it up and was excited to see it! I quickly became bored and honestly waayyyy too overwhelmed from the large amount of random/holiday themed items. It would keep the game fresh if they rotated the content (even if it was the same exact seasonal content) and cut down on the far out and huge collection of items. Plus every task became boring quickly due to the lack of true direction. I decided to take it slow and not put pressure on playing too much and getting burnt out in a few hours. I decided 1-2 times per day was enough. My final straw was loading in at 12am (previous load in was 10am) and all my crops I was excited to harvest were ruined. Absolutely stupid of the game devs to ruin a relaxing game. Instead they’re pushing paid perks at you that cost a ridiculous amount of actual money and it loses the fun aspect when you’re constantly limited in almost every way. Already deleted.

I love playing the surfs, but liked the original better. I have played smurfs for around 10 years now and really enjoyed everything about it. I took a short break from it when I switch my phone brand because of storage and not being able to transfer my very developed village. One thing that frustrates me is that I am constantly having to by something or more than one something for $3000 to complete a task. Those buildings or machines are suppose to give me a smufberry once all the stages are completed. I am not one of those that can just spend my actual cash on a game to get further. I loved the game for years because I was able to still have a nice village , be able to build up my cash to spend on those extras, and earn those smurfberries. I am very close to deleting the game because I can never have enough money, and just when I think I am doing well and building up my cash I have to buy 3-4 buildings and my coins are depleted. I get that you have to make money, and there are people out there that are willing to spend all their money on a game. Yet us little guys that still want/ deserve to enjoy a game even if we can’t spend the money. Can’t even try to compete in contests because I don’t have money to spend.