Contact 中国银行 Support
Company Name: 中国银行股份有限公司
About: 中国银行手机银行匠心打造“便民、富民、惠民、乐民”综合服务平台：推出六大客群专属服务，满足您多元化服务需求；提供六大王牌财富管理服务，全程陪伴您的财富旅程；升级美好生活平台，丰富生活服务供给；推出“福仔云游记”，趣味互动让您畅享美好生活。 一键开启，便捷为您。中国银行面向新市民、县域、养.
中国银行 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 中国银行股份有限公司
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bank of China Website
Privacy Policy: https://ap.ebs.bankofchina.com/OceanVue/AppMarketPriPolicy/index.html#/country?_locale=en_US
Developer: Bank of China
Can I trust 中国银行 app?
Protect your data and wallet. We investigate the developer's website (Boc.cn), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Most of the App not available for foreigners
by Hanyu Xuesheng
I have lived in China for the past 10 years and have worked with a number of banks. As long as the bank has a good functioning app, I have had no issues. This app seems to think the year is 1999 and no foreigners open bank accounts besides to transfer money. I was required to open a new bank account at a local Bank of China branch. Opening the account was fine, but when I try to use this app, most of the normal mobile banking functions such as balance query do not work in the English version of the app. When I try to use those functions, it asks me to change to the Chinese language setting. Once I do that I need to verify my identity, but only ID from Hong Kong or Macau are recognized. Nothing for a passport holder.
Best to stay away from this bank
by Adhshx
Bank of China's Crude Oil Wealth Management, a wealth management product with a risk rating of r3, allows customers to lose all their principals, and brazenly informs customers to owe three times the principal! Credit is not yet available! It is said that 60,000 people across the country have been victimized, including the elderly and students! Horrible!
Maybe one day you have no money in Bank of China, and it is not impossible to owe it 10 times! This is not a joke! Random searches for "crude oil treasure" have reports!
Extremely difficult to use
by Kejkebrj
Anti-human design with anti-human “encrypted” keyboard. And for some critical services you have to wait till it’s 7am Beijing time. If you want to scan some certificates with this app, congrats because this app’s photo recognition is trash when it’s in the night. Doesn’t matter if you put your documents under lamp light or not coz this app will just refuse to scan.
Have a Problem with 中国银行? Report Issue
Why should I report an Issue with 中国银行?
- Pulling issues faced by users like you is a good way to draw attention of 中国银行 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 中国银行 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 中国银行.
