Contact The News Tribune News Support

by Bonny Blue From Texas

This latest update is so bad it won’t let me even sign in on my iPad. I saved the correct name and password but I still cannot open the app. I also have the printed paper delivered thank goodness but even when I put my address in I cannot get the eEdition. Now there is no Saturday paper I have to rely on the electronic version. Are you trying to get rid of customers? I guess I will have to call to get my app. working again. I am old and I kid you not my time is getting shorter and I don’t want to waste it trying to get the newspaper. You charge enough for a few sheets of paper.

by Wjt12345

I cannot sign onto the account. This is happened over and over and over again for the last few years. I try reloading the app from the App Store and sometimes it works and sometimes it does not. At best it’s a local newspaper and that’s the reason why I want to access it. Most of the news and sports is at least one day old and sometimes two days old. I am sitting here once again trying to sign on my iPad. It’s an impossible interface to work with.

by Skwcrj

I normally would not rate an app based on the companies customer service…But in this case, the two are so intertwined that it’s difficult not to.
The McClatchy Company owns the Tacoma News Tribune and many other newspapers. Their customer service is outsourced. And pretty useless. So…If you need help with your subscription, good luck! They are very eager to up sell services but fail at fixing existing issues.
It really is sad because I’m trying to help a local paper but their mega owner doesn’t seem to care.