Contact TouchChat HD Support
Company Name: Prentke Romich Company
About: TouchChat is a full-featured Augmentative and Alternative Communication (AAC)
solution for individuals who have difficulty using their natural voice.
TouchChat is designed for individuals with Autism, Down Syndrome, ALS, apraxia,
stroke, or other conditions that affect a person's ability to use natural speech.
TouchChat HD Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Prentke Romich Company
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3 Most reported problems 😔💔
Not worth the money
by Cookiemoe
Disappointed with this purchase as it only works on the iPad. For the price there are better apps out there that only cost a little more that are compatable across mutiple devices and have way better reviews. Also the lack of the picture in addition to the word going up into the sentence strip is a major drawback.
When I did deal with Customer Service they were less than helpful.
Terrible app. Get Speak for Yourself or Proloquo2go
by Woty Regan
TouchChat is an awful app. Proloquo2go and Speak for Yourself are both much better.
None of the TouchChat vocabularies that come with this app are any good. They're based on outmoded low expectations of nonverbal people and they don't support language development.
In addition, editing is really cumbersome in TouchChat.
Speak for Yourself and Proloquo2go both come with good vocabularies out of the box. They are also much easier to edit and back up. Don't waste your time and money on TouchChat.
Great until you edit
by Kathrynfw
I really touted this as a great thing on my web site based on demos I had seen. However, once I got it into my hands, i got very frustrated.
Very poor voices. "Nelly" is not a good child's voice. Buttons can't be moved, copied or pasted. When you are in the 16-button page (as an example), some of the buttons that should show are hidden. You hit "edit page" and you see all the buttons and they rearrange themselves so you can't really tell where things will go (and what buttons will disappear) when you back out of edit view. The "scene based" does not work like a traditional scene base where you can put a button anywhere and move it around as needed. You can only use a grid. Very disappointed. I bought Proloquo2Go and thought this would be better. Paid for this one and now it is wasted. Going back to Proloquo2Go.
Have a Problem with TouchChat HD - AAC? Report Issue
Why should I report an Issue with TouchChat HD - AAC?
- Pulling issues faced by users like you is a good way to draw attention of TouchChat HD - AAC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TouchChat HD - AAC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TouchChat HD - AAC.
