Contact PBS Support

by Hzwyfee1

Like most comments I did not think if I had the app I would have to PAY to view the programs I love. I “MET” Ken Burns via PBS. I MET Andrea Bocelli there also and countless ballers and plays and wonderful documentaries galore. I had access to PBS when I had no cable. It USED TO BE wonderful. I was hoping to be able to have the same experience through this app. I get it, they need money too but um, I’VE SEEN THE NAMES of the WEALTHY PATRONS scrolling by before and after some of the programs. WHY put the pinch on the average citizen trying to watch? Especially NOW. Most of America thanks to some overzealous governors and mayors have ruined the economy and most of America is out of work. I work at the Welfare office [from home now] and the amount of applications has quadrupled! People are broke PUBLIC BROADCASTING STATION! Why not give the PUBLIC a break and allow access for FREE and have fundraisers line you were doing via television access. Quarterly or whatever it was.
I used to give during the fundraising because I love so many of the shows. Oh well, so long.

by Cabster Bee

I love PBS and all most of their shows so I downloaded this app thinking I would have access to the many programs. Wrong, you have to pay for a passport membership, not so public access of them. I was really excited at first, but I got over the initial disappointment when i did some frustrating time consuming research and found it only to be $5 a month. I didn’t think that too much after i got over the “too good to be true” high, and figured it was worth it considering. So this whole process drug out and I finally got the account set up. Well even bigger disappointment to find nothing I wanted so badly to watch was no available. Only clips. I thought PBS was above to whole nickel and dime rat race of the world today. Bait and switch totally. I was such a big fan of PBS all my life, but this second I feel duped.

by 1Maura1

Download to watch the free shows offered, get bombarded with gimme money ads. Every couple minutes those ads break into whatever you are watching. After a while ( if I remember correctly) about a month, you can’t access anything Unless you donate money. Free becomes pay or else. I didn’t, I removed the app instead. Being harassed to donate is not my idea of enjoyable viewing. I removed the app, went straight to my consumer blogs and warned people off.
If the app was like the tv channel had been, a monthly fund-raising drive, it would’ve been much better, but not as it is now. Makes the PBS station seem desperate and greedy.
If I could give Zero stars I would. Not worth the bother to get. Go to CW Seed for good, free viewing, don’t get this app, it’s useless unless you want to pay out every month for what they claim is free.