Contact The Atlantic Magazine Support

by Cspear322

I absolutely love the magazine, but this app is seriously lacking a couple of features. First and foremost, there is no search function. Good luck finding many articles that are currently listed on the web site. And second, it is somewhat difficult to find an article you might see on the website and find it within one of the section categories. Often they are not listed. Who designed this? And, without a search. I have worked in IT for many years, designed and/or worked with designers, and this is just downright stupid. I reached out to support via chat and was told this is being corrected. It has been this way for at least a year or two. Bad, bad, bad.

by TheFourthPope

The extended abstracts take up unnecessary space, yet I have no real contention with the desires of the editorial staff for greater control over the immediate content.

But removing any sort of search function? If I see a story in a social media feed, or have one recommended in person by a friend (people still talk, editors) it’s effectively impossible to find that story in the app. I am supposed to guess at the section, then scroll and scroll and scroll until I find it? What if I’d like to read a last article? Bookmarks shouldn’t be the only option.

This needed field testing before the full release. I understand the challenge of Peter and Oliver’s call to “rethink everything about the way we present ourselves” but this was a poor showing. Rethink it again.

by As;dlfkhjas;dldgks;hja;sklgj

I am a long time subscriber to The Atlantic. I still get the print magazine but honestly do most of my Atlantic reading electronically. I was really excited when I first got the app, but have only been frustrated since. First, it is the most unintuitive app I think I have used in a long time. Having to dig 3 to 4 steps down to even find the magazine edition. It shouldn’t be an expedition to find the most recent magazine. I understand having the feed to read popular articles, but the joy of The Atlantic is “paging” through the magazine to read different articles that I wouldn’t typically click on in a news feed. Second, SEARCH. How can there not be a search function??? Search is one of the most useful reasons to read newspapers and magazines in electronic format. Please, please, please add search function. Third, Font Size. I can’t be alone in the demographics of The Atlantic subscribers in needing glasses or larger fonts to read comfortably. This is probably the second biggest reason to read content electronically instead of the print version. Please add the ability to adjust the size of the font.
I still enjoy The Atlantic and think it is one of the best sources for in depth analysis of current events and culture. However, until these issues are addressed I will probably continue to link to The Atlantic on the internet instead of through the app.