Contact Westfield US

Contact Westfield US Support

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About: Whether at home or in-center, our app is your on-the-go concierge. Full of
innovative features and timesaving benefits, it’s guaranteed to help you get
the most out of every visit to any Westfield shopping center.



How to Contact Westfield US Customer Service/Support

Westfield US Contact Information

Listed below are our top recommendations on how to get in contact with Westfield US. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Westfield US. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Westfield, LLC



72.73% Contact Match

Developer: Westfield, LLC

E-Mail: [email protected]

Website: Visit Westfield US Website

66.67% Contact Match

Developer: Westfield, LLC

E-Mail: [email protected]

Website: Visit Westfield, LLC Website



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Reported Issues: 3 Comments

2.5 out of 5

By dnnymnnd


Buggy App & Zero support

The app will not let you stay logged in, nor does it have an option to login with faceID or autocomplete a saved password. What this means is that every time you want to use smart parking, you need to make sure you pull over and log in before you enter the gate. Even so, the smart parking works only about half the time. When entering your password, it also does not automatically hide your password as you’re typing it. On your way out, you need to make sure you’re logged into your app again manually before you leave or the gate will not let you exit. Again, the smart parking only works about half the time, so there’s a 50/50 chance you’ll end up holding up the line to get out. There is no way to report any app issues to the developer. The app support button will lead you to the main Westfield corporate site, which has no contact information.



By copperreddy


Latest updates frustrating

I’ve been using this app for over a year with no issues. However, in recent weeks (perhaps after the latest update?) the app is always throwing errors. I used to be able to stay logged in and Costco transactions would be added automatically, almost immediately. Now every time I open the app I need to login, and i have to submit my receipt for every purchase, including Costco, which I never had to do before. Very frustrated and disappointed with this experience. If they’ve changed the policy on earning rewards points, they should announce it. If it’s a bug, I hope they fix it soon.



By rawterritory


Inaccurate information and false reward system

The store “sales” were always inaccurate and store hours never updated for holidays or Covid. Additionally, after creating an account for 1 year and following the instructions with purchases for points for their reward system, I was disappointed to have wasted time and effort supporting their businesses. 1/10 transactions would show up on the app causing manual submission of receipts showing proof of thousands spent in restaurant, retail and beverage consumption only to be denied for points. Any attempt at contacting customer service resulted in wasted time and zero satisfaction.




Have a Problem with Westfield US? Report Issue

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Why should I report an Issue with Westfield US?

  1. Pulling issues faced by users like you is a good way to draw attention of Westfield US to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Westfield US customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Westfield US.


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