Chamonix app not working? crashes or has problems?

Chamonix Status

Last Updated on 2024-06-06 by COMPAGNIE DU MONT BLANC

I have a problem with Chamonix

Are you having issues? Select the issue you are having below and provide feedback to Chamonix.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chamonix Problems 😠👌🔥

- Contains slight bugs that may cause the app to crash

- Requires maintenance to fix the bugs and improve overall performance

Have a Problem with Chamonix? Report Issue

Common Chamonix Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chamonix app on iOS and Android devices. Solve all Chamonix app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chamonix iPhone Issues and Solutions

Chamonix iOS app crashes, not working, errors
Chamonix iOS app network issues
Chamonix on iOS has black/white screen

Chamonix Android App Issues and Solutions

Chamonix has errors/crashing/not working
Chamonix server network connectivity issues
Chamonix has black screen

Chamonix iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chamonix app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chamonix app crashes or not working on Iphone (iOS):

Close and restart the Chamonix app on iPhone
Update Chamonix app to the Latest Version for iOS
Uninstall and reinstall Chamonix iPhone app
Update your iPhone to the latest iOS version

Fix Chamonix on iPhone unable to connect to server/internet connection issues::

To resolve Chamonix network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chamonix black/white screen (blank screen) on iPhone:

Follow the Chamonix iOS app troubleshooting guide Here →

Chamonix Android App Issues and Solutions

Fix Chamonix not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chamonix app issues:

Force Stop the Chamonix App
1. On android, goto "Settings" » click Chamonix app. » click "Force Stop".

Update Chamonix to the latest version on PlayStore

Clear Chamonix App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chamonix app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chamonix.

Fix Chamonix unable to contact server/ Chamonix internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chamonix » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chamonix » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chamonix on android.

Solve Chamonix black/white screens issue on Android:

Follow the Chamonix android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at COMPAGNIE DU MONT BLANC, developers of Chamonix.

About this app

this app Mont-Blanc: this app Tourist Office and the Compagnie du Mont-Blanc ski-lift company offer you a full range of services with this official application for experiencing this app and skiing to 200%! This information is provided for general guidance only, and the Compagnie du Mont-Blanc company, this app Tourist Office and Skiplan Lumiplan Montagne may not be held responsible for any incorrect information. Continue use of GPS running in the background can decrease battery level.