Contact PostNord Support

First off all it says is “on its way” like come on I could have told you that, it would be way better if I could directly track it like “Find my friends”. And I set it to notify me but I never got any notifications, I had to constantly check it. And when you set up the app it asks you to choose your region and the only options they have is like Sweden, Denmark, Norway and Finland, ya that’s great for people that live in those places but it’s really confusing for people that live in EVERY OTHER PLACE IN THE WORLD! The only reason anyone should ever use this app is if it is the only way you can track a package, like in my situation I ordered grips for my oculus controllers from Mamut and this is the only way the offered package tracking. So just try to stay away.

I ordered quite a few jeans for gifts for Christmas on 24 November order said I’d get within a week after paying shipment that was suppose to be free within 7 days. Here I am at the end of December and the tracking isn’t even showing. I keep getting emails but it’s all advertisement. I am so dissatisfied I’m just ready to get my money back!!!! Won’t order again!!!!!! I knew it was to good to be true!!! I try downloading this but there is no U.S. option. So yeah I am so ready to request my money back. I should have just gone to an actual store! I finally send a message requesting info and I get that they’ve been shipped and that is all. I’m still waiting and not happy!

Why can i only choose my location for Denmark, Finland, Norway, and Sweden? I don’t live in any of those countries. And why doesn’t it show current locations and updates of where my package is? All its said is, my package is “on it’s way” for over a month now with no tracking info.