PostNord - Track your parcels Reviews

PostNord - Track your parcels Reviews

Published by on 2024-11-11

🏷️ About: With the PostNord app you can: - Track PostNord parcels, both those you receive and those you send - Receive your parcels automatically in the app by registering your mobile number or email address - Get notifications to your phone when your parcel has been updated - Buy shipping in Sweden and Denmark - Select your home delivery options in Sweden & Finland - Sign up for Modtagerflex in Denmark - Find service points and mail bo.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
45.0%

😎👌🔥 Positive experience
33.8%

🙄💅🫥 Neutral
21.3%

~ from Justuseapp.com NLP analysis of 427 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Best functioning app in the utility category

- Viewing packages in AR to get a sense of their size

- Having the box with your package highlighted when picking up from a box

- Better than other apps like UPS or DHL



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.0 out of 5

Just why

2022-05-23

First off all it says is “on its way” like come on I could have told you that, it would be way better if I could directly track it like “Find my friends”. And I set it to notify me but I never got any notifications, I had to constantly check it. And when you set up PostNord it asks you to choose your region and the only options they have is like Sweden, Denmark, Norway and Finland, ya that’s great for people that live in those places but it’s really confusing for people that live in EVERY OTHER PLACE IN THE WORLD! The only reason anyone should ever use PostNord is if it is the only way you can track a package, like in my situation I ordered grips for my oculus controllers from Mamut and this is the only way the offered package tracking. So just try to stay away.

What tracking?

2022-06-24

I have pkgs that show having left home country 3 weeks ago and no update of arriving DK (or anywhere else) or estimate on when will it arrive. Completely useless.

Retired app

2022-07-25

App retired from Norway. New app only available on Norwegian app store.
Thanks retards.

Doesn’t Work

2022-08-26

The website I shopped at indicated I should download PostNord but appears to useless in the USA

Bad

2022-09-27

I ordered something but when i got it it was broken

As bad as it gets!

2022-10-28

Packages show up as en route all though they have been delivered. Try to scan the paper slip left in the mailbox (I was home by the way!!), app says package doesn’t exist!

Disappointed

2022-11-29

I ordered quite a few jeans for gifts for Christmas on 24 November order said I’d get within a week after paying shipment that was suppose to be free within 7 days. Here I am at the end of December and the tracking isn’t even showing. I keep getting emails but it’s all advertisement. I am so dissatisfied I’m just ready to get my money back!!!! Won’t order again!!!!!! I knew it was to good to be true!!! I try downloading this but there is no U.S. option. So yeah I am so ready to request my money back. I should have just gone to an actual store! I finally send a message requesting info and I get that they’ve been shipped and that is all. I’m still waiting and not happy!

On its way!

2022-12-30

Really, I assumed that! I want to know delivery date! Arrived in country a week ago. So when may I expect the package? I’m going on vacay so it’s a problem. Not much info on this site.

Review

2023-01-31

Not impressed at all. Took forever to get it set up and all it says is on its way. That tells nothing, absolutely nothing. I still have no idea where it is or when or if I’m getting it.

Useless

2023-03-04

You have to select your country, but it only lets you pick from a list of 5 or 6...... it advertises it will tell you when the package will be delivered, but it says delivery unknown... so what the hell???!

Worthless

2023-04-02

It doesn’t update tracking. It also doesn’t save tracking number for a parcel. You have to enter it every time you open app.

No tracking in 2020?

2023-05-04

Then when I ask them for an ETA, they said I didn’t pick tracking. I didn’t pick anything—-there was 1 choice to ship to US. Then they told me to check with my post office to see if they had it—-which they couldn’t without a tracking number. Rude with poor customer service & incompetence.

Track the packages that never arrive

2023-06-04

PostNord is fantastic! Not only does it let you track your package, but it provides an easy way to call customer service day after day as your packages fail to arrive. Better yet, customer service’s advice is that “well, it will get their eventually.” It won’t.

Where’s the options for different countries?

2023-07-06

Why can i only choose my location for Denmark, Finland, Norway, and Sweden? I don’t live in any of those countries. And why doesn’t it show current locations and updates of where my package is? All its said is, my package is “on it’s way” for over a month now with no tracking info.

receiving package

2023-08-06

terrible service finally by getting from sender my package had arrived checked post nord it said arrived 2 weeks prior when i finally got hold on someone he told me it is at a pakkeshop But he did not know where more calling oh at a pakkeshop not even in our postcode unbelieveable!!!

Not as useful as it has potential to be

2023-09-07

I like the convenience of PostNord when it is working properly but the tracking function is always out of date - I mean all my outgoing parcels are long delivered by the time PostNord reflects that they were successfully handed off. Kind of challenging when keeping tabs on time-sensitive deliveries.

New UI change is bad

2023-10-09

So now you can only see maybe 2~3 tracking items on the screen whereas you were able to see 8. Let us have our compact
View back! It’s harder to see what’s going on with unnecessary icons and info bubble clutter. You were able to see at a glance before what the state of all your consignments were. Otherwise It’s a well designed app. New changes though is just unnecessary with clutter.

Buggy version 6.1.1

2023-11-09

1. Why the heck PostNord keep pushing notifications a couple times per day when the parcel is already sitting in the pickup point?! Is it because the ICA guy kicked the package? Did it just move?
2. Why the heck a parcel already sit in the pickup point and show digital slip, then suddenly shows ‘on its way’ right after a SMS with pickup code! Second time now! I’m dead sure the parcel is in the pickup point and available for pickup, but still your app changed its status!

Amazing for tracking

2023-12-11

PostNord is amazing ! Better then other apps like UPS or DHL! Wow. I now use this app for all my shipping in Sweden!

Thanks this app , keep up the great work!

Lots of attention to detail

2024-01-11

This is the best functioning app in the utility category I've used to date. The cherries on top are things like viewing packages in AR to get a sense of their size or having the box with your package highlighted when picking up from a box.

App

2024-12-16

I purchased the jeans and almost two weeks later I get a message that the package is on its way now I get the message to down load PostNord but I am in the USA where the commercial is airing so USA should be added to PostNord .

Smooth User Interface and convenient

2024-12-16

Very smooth graphics in PostNord . No glitches found yet.
Very convenient to track parcels dispatched with reference to verified email or phone number automatically.

For now , I would rate it 5 on 5!
Does what it states it does.

Smidigt!

2024-12-16

En app som man måste bara ha.

Sara Ghashghaei
2021-06-15

Worst experience with postnord. I send my parcel as recommendrad may 24 may 2020. Still today don't know where my parcel is even giving the tracking number. How that possible? I'm just saying Don't choose this company cause u might not get your parcel at all!!!!!



Is PostNord Safe? 🤗🙏


Yes. PostNord - Track your parcels is very safe to use. This is based on our NLP (Natural language processing) analysis of over 427 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for PostNord Is 42.9/100.


Is PostNord Legit? 💯


Yes. PostNord - Track your parcels is a totally legit app. This conclusion was arrived at by running over 427 PostNord - Track your parcels User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PostNord Is 69.9/100..


Is PostNord - Track your parcels not working? 🚨


PostNord - Track your parcels works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with PostNord - Track your parcels? Post a Review




Features

With the PostNord app you can: - Track PostNord parcels, both those you receive and those you send - Receive your parcels automatically in the app by registering your mobile number or email address - Get notifications to your phone when your parcel has been updated - Buy shipping in Sweden and Denmark - Select your home delivery options in Sweden & Finland - Sign up for Modtagerflex in Denmark - Find service points and mail boxes - Find postal codes.

  Customer Service/Support
Developer:
PostNord Group AB