Contact OREGONLIVE COM Support

by Bjohnson007

If you have one underpaid and overworked web person, I apologize. But if this is how you represent a *former* Pulitzer Prize winning newspaper in this fine city, well shame. I subscribe to a half dozen newspapers and, by comparison, fall asleep every single time I click on yours. The design is old and flaccid but what really gets me is that you appear to chase breaking news with the enthusiasm of a slug. Your shrinking print paper is a joke but not nearly as much as your web *presence.* I get it, you don’t care and it really shows.

by MaskedKumquat

Video ads will play (with sound) when you scroll past them. This prevents one from listening to music or other content while reading their news. Other news apps let you disable auto play.

Fix this disrespectful feature, and I will install this app again. Meanwhile I’ll use a browser with an ad blocker enabled to access your site; I am sure the advertisers prefer that outcome, right?

by Jenny Alpha

As a paid subscriber to oregonlive, I downloaded this app hoping it would help me get around the issues I have on the oregonlive website of being asked to sign in for EVERY subscriber exclusive story (even when I’m already signed into the website). No such luck. Subscriber exclusives in the app (while signed in) more often than not, still prompt me to sign in, in an endless loop, until I just give up, decide not to read the story, and move on. I appreciate journalism and want to pay to help keep something I value afloat, but more than that, I just want it to work and not be a huge hassle. What’s the point of paying for content if I still can’t access said paid content? Also, the social SSO sprites on the sign-in pop-ups (on both the website and app) are misaligned so it’s difficult to know which icon to click on to sign in with those social SSO accounts. I’ve also tried creating a dedicated login and password for the site instead of social SSO and still get the endless sign in prompts. I’ve emailed your support about this issue on the website in the past as well. It’s incredibly frustrating that this is still happening months later on both platforms.